Post events
Insurance Technology Conference: SSP director Waring criticises ‘naive’ insurers for lacking digital strategies
Insurers vastly overestimate their digital capabilities and risk losing customers to better-equipped competitors, according to SSP director David Waring.
Fraud Conference 2013: Cybercrime threat needs to move up the agenda to boardroom level
Fighting cybercrime should be an executive board consideration, insurer panellists at Post’s Fraud conference in London said last week.
Fraud Conference 2013: Insurers demand fundamental reassessment on data sharing
Concerns have been raised about plans by the Chartered Insurance Institute to reform data sharing between insurers and others using section 29(3) of the Data Protection Act.
Fraud Conference 2013: ABI considers anti-fraud advertising campaign to drive message home
The Association of British Insurers may consider advertising in the national media to tackle public perception of insurance fraud, its head of property fraud and specialist lines Aidan Kerr has said.
Relive the 2013 British Insurance Awards: Video Highlights
The 2013 British Insurance Awards was last week widely praised as “the best ever”.
Affinity news: Interaction key to ruling affinity market
Customer interaction and engagement are key to ruling the affinity market in 2014, according to legal services strategy head Michael Davidson.
Affinity news: Axa director warns against using ‘herd mentality’ to avoid FCA action
Goss points at PPI scandal as example of mass impropriety.
Affinity news: Rich customer data can be used to benefit products
The differences in customer service and customer loyalty between those who come via price comparison sites and those that come direct were highlighted in a presentation by Arthur J Gallagher managing director of partnerships Alan Sanderson.
Affinity news: Age of customer a factor in choice of insurance policy claim delegates
A customer’s age is a determining factor in the importance of cost compared to quality of service when choosing an insurance policy, delegates at Post’s Affinity 2013 event heard.
Property Claims 2013: Insurers told to go Down Under
Insurers could boost the industry’s reputation by imitating the Australian model of working closer together to tackle catastrophic claims surges, according to John Pyall, head of Munich Re’s Great Lakes facilitated claims unit.
Property Claims 2013: Cashing-out not always the answer
Axa’s head of commercial property claims has raised concerns that cashing-out on property claims can lead to them being mishandled or resurfacing in the future.
Property Claims 2013: Industry gives its backing to Flood Re model
A panel has backed the Association of British Insurers’ Flood Re scheme to replace the Statement of Principles, while warning that a return to an open market situation remains a possibility.
Property Claims 2013: Insurers urged to use fraud register to punish fraudulent policyholders
Industry told of ‘massive obligation to raise awareness around morality’
Axa, LV, Zurich, Broker Direct and QBE triumph at Post Claims Awards 2012
Mike Klaiber, Zurich UK claims disease manager, was the winner of the inaugural CII Claims Faculty achievement award last night at the Post Claims Awards.
Talking head: Jack Straw
Former Justice Secretary Jack Straw has certainly made a name for himself this year with his crusade to outlaw referral fees.
Claims event: PI lawyers unmoved as insurers call for legal claims costs reduction
Personal injury lawyers refused to bend to insurance industry demands for the cost of processing legal claims to be reduced, following the imminent abolition of referral fees, in a heated panel debate.
Claims event: Seddon: social media use is ‘bonkers’
Using social media in claims handling is “bonkers” and companies risk “shooting themselves in the foot” if they embrace Facebook and Twitter, the insurance industry has been warned.
Claims event: ABI urges ‘shared responsibility’ for flood cover
Homeowners living in high flood risk areas could potentially see their insurance part-covered by government subsidies after the Statement of Principles agreement expires.
Claims event: Straw blasts 'made-up' whiplash injuries
Former Justice Secretary Jack Straw, pictured, has backed Ken Clarke’s proposals to make the payment of referral fees a criminal offence, while also branding whiplash a “made-up injury”.
The British Insurance Awards 2011 are now open for entries
The British Insurance Awards 2011 are now officially open for entries. These prestigious awards, for the entire UK general insurance industry, will be presented at the Royal Albert Hall on the evening of the 6th July.
Underwriting Service Awards 2010
Post is proud to introduce the Underwriting Service Awards 2010, an awards evening rewarding excellence and achievement in underwriting.
Post Magazine and news editor Mairi MacDonald scoop major awards
Post Magazine scooped two prestigious gongs at last night's Association of British Insurers Media Awards.
View from the top: Specialist understanding not price is the answer.
When I started in insurance, almost 30 years ago, the UK industry looked very different and an incredible amount has changed since then. The changes in the European market, however, have been equally dramatic.
Insurance Fraud 2010
Hear the latest initiatives on combating insurance fraud from Aviva, Allianz, Axa, Experian, the Insurance Fraud Bureau, the Financial Ombudsman Service and others at Post's Fraud 2010 conference later this month.