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Hessing makes Aviva return as claims director Lovely departs
Hugh Hessing will return to Aviva as interim chief claims officer, with Dave Lovely leaving the business, Post has learned.
Interview: Steve McGill, McGill and Partners
Having successfully launched the boutique specialist (re)insurance broker only two years ago CEO Steve McGill sets out the firm’s ambitious global growth plans, the ethos underpinning the relatively new start-up and reflects on his route through the…
Gallagher adds Derek Henry to head up micro SME and personal lines
Gallagher has appointed former managing director for broking at Brightside Derek Henry as MD of micro SME and personal lines within its UK retail division.
Ex-Esure CEO Stuart Vann joins Unum as NED
Unum has appointed former Esure CEO Stuart Vann as an independent non-executive director.
AIG promotes Fitzsimons to CFO and shuffles senior leadership team
AIG has promoted Shane Fitzsimons to group chief financial officer amid senior leadership team changes, effective from 1 January 2022.
Spotlight: Digital culture – Adapting and evolving to maximise the potential of automation in underwriting
Automation is a growing reality in every corner of an insurance business. Tim Evershed explores the impact it is having on underwriting - and how staff are acquiring the skills to maximise its potential benefits here.
Lockdown customer champion: Simon Mabb, NDML
Simon Mabb, managing director of NDML, tells Post about the broker's efforts to secure business interruption payouts for clients forced to close by coronavirus restrictions.
NFP buys KGJ as it continues UK expansion
US headquartered insurance broker NFP has acquired KGJ Insurance Brokers for an undisclosed amount.
Lockdown customer champion: Tim Thornhill, Tysers
Tim Thornhill, Tysers director of entertainment and sports, tells Post about his work to save the 2021 entertainment and sporting calendar amid will-they-won't-they government Covid restrictions and a capacity vacuum.
WTW adds Diana Fox Carney to Climate Resilience Hub
Willis Towers Watson has appointed Diana Fox Carney as a strategic adviser in its Climate Resilience Hub.
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
QBE names Chris Wallace as UK insurance business head
Chris Wallace has been appointed executive director of QBE’s UK insurance business taking over from Cécile Fresneau, who was promoted to run the European Operations insurance division earlier this year.
Editor’s comment: Managers need to talk about the menopause
My son recently became a teenager, although he’s had the attitude already for some time, and along with the grey hairs that this brings I was reminded of my own aging when a friend quipped that all I have to look forward to now is the menopause.
Lockdown customer champion: Johnny Timpson
Johnny Timpson tells Post why the pandemic put the importance of the Access to Insurance mission on steroids and the challenges it faced coming to fruition as the Covid crisis hit.
Post LIVE Claims: Insurers must fish outside the 'normal insurance pool' for claims talent
Claims handlers need to be able to start applying the language that customers use in their industries, QBE claims technical director Mike East has said.
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Insurance firms commit to menopause action
Crawford & Company and Partners& have marked World Menopause Day on 18 October with a new policy and commitment respectively.
Interview: Emma Rawlinson, Atlanta
In her first interview since succeeding Ian Donaldson as Atlanta Group CEO, Emma Rawlinson tells Post about her journey to taking the helm, the importance of digital in maintaining the growth trajectory and the diversity of the business and its leaders.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
RIMS CEO Mary Roth to retire
RIMS CEO Mary Roth has announced her plans to retire following the organisation's 2022 annual conference and exhibition due to be held in San Francisco next April.
FCA chair Randell to step down next year
Financial Conduct Authority chair Charles Randell is to step down next spring after four years in the role.
CII launches member consultation
The Chartered Insurance Institute has launched its member consultation Shaping the Future Together with a deadline for responses of 17 December.
Das appoints Tony Coram as UK CEO
Das UK has appointed Tony Coram as CEO replacing Andrew Burke who is stepping down at the end of the year.
Interview: Tim Bailey, Zurich
Tim Bailey, UK Zurich CEO, talks to Stephanie Denton about evolving capabilities within the workforce, exciting partnerships and a relentless focus on service.