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Motor

UK motor hits 102% COR for 2012: E&Y

The UK motor insurance industry fell just short of breaking even over the course of 2012, but figures from Ernst and Young suggest that profitability may have already peaked.

Financial stress takes toll on Italian insurers

Pressure on premium income in Italy is likely to continue throughout 2013 as the deep recession and austerity measures in Italy squeeze households' disposable income, according to Fitch.

Third motor summit to be held on Monday

Whiplash, young drivers and the scourge of uninsured drivers are expected to top the agenda at a third motor insurance summit involving the insurance industry and government ministers to be held at Westminster on Monday.

Truell among bidders linked to Co-op sale

Mark Summerfield, managing director of The Co-operative Insurance, has said the planned sale of the general insurance business is “entirely in line with the group’s strategy” to build a “compelling competitor in high street banking that customers will…

Credit Hire: Co-operation not combat

With concerns over credit hire at an all-time high after the collapse of Drive Assist, what is the future for credit hire organisations, and can they ever truly make peace with insurers?

View from the Top: Satisfaction not guaranteed

Net Promoter Score is a widely used measure for assessing your brand through the eyes of your customers, providing an insight into whether a customer is likely to recommend or discredit your company and its services.

Fraud: A war on all fronts

Fraud affects all lines of business and yet to date insurer focus on solving the problem has been on motor. Is it time for a shift in perception?

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