Post magazine - 31 January 2013
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
Following on from the Channel 4 Dispatches exposé Secrets of your car insurance, Direct Line Group Claims MD Steve Maddock responds to some of the ‘unsavoury allegations; levelled at some of the
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
Applied CEO outlines UK exit and future growth plans
Applied Europe’s CEO Tom Needs recalls why the business pulled back from UK, is going great guns in Ireland and how RiskHandler, Ratings Hub plus AI mean it still has a bright future.
Soft market underpricing sparks insurer ‘accidents’ warning
Insurers have been warned there are accidents “waiting to happen” if they continue to make volume a priority over discipline in the soft market.
Insurance AI chatbot launched, powered by unrivalled journalism, research and data
Insurance Post is pleased to announce the launch of Insurance Pulse, a UK insurance AI chatbot, powered by unrivalled journalism, research and data.
Throwback Thursday: NU goes west & D&G’s PC deal
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Norwich Union went west and Domestic & General branched out into computers.
Two-thirds of commercial properties underinsured
Underinsurance is shifting from a background industry concern to an issue that is directly affecting claims outcomes, according to Aviva’s latest Broker Barometer research.
UK claims service hits record high as effort drives NPS
UK claims service reached a record high at the end of 2025, the latest data from Gracechurch reveals, with improving consistency and visible insurer effort emerging as the strongest drivers of broker satisfaction.
John Lewis becomes FCA-authorised broker
John Lewis Money has become a Financial Conduct Authority-authorised insurance broker.