Motor
Direct Line expected to return to profit ahead of Aviva vote
Investment bank Peel Hunt has predicted Direct Line Group will return to profit for the full year 2024, weeks before it is due to release its results and vote on the deal with Aviva.
Motor claims payouts near £12bn in 2024
Motor insurers paid out £11.7bn in private car insurance claims in 2024, which the Association of British Insurers said is a record amount since it started collecting this data in 2013.
Premium growth to continue for the next three years
EY has predicted the steady growth of UK non-life premiums for the next three years.
How AI is transforming everyday tasks at Axa
View from the Top: As artificial intelligence reshapes the insurance industry, Axa Commercial’s Sarah Mallaby discusses its benefits, challenges, and why personal service remains vital.
Cancel culture insurance ‘not a silver bullet’ for bad press
Derek McLeod, founder of RepuTitan, has told Insurance Post that the firm's new reputational risk policy Preempt, is “not a silver bullet” against bad press.
Big Interview: Freddy Macnamara, Cuvva
Freddy Macnamara, Cuvva CEO and founder, explores with Damisola Sulaiman how the insurtech’s app has been key to its direct customer acquisition and why price comparison sites may soon be a thing of the past.
Only one out of four brokers is happy with insurer service
Direct Commercial’s latest broker survey has revealed how only a quarter of brokers are happy with the service they receive from insurers.
Why the government is wrong to shut out claimant voices
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues that claimant representatives must have a voice in the government’s Motor Insurance Taskforce.
Video Q&A: Europcar head of insurance sales James Roberts
In the latest Insurance Post video, Europcar head of insurance sales James Roberts addresses the key trends that will shape the automotive and motor insurance sectors in 2025 and beyond.
Cuvva CEO predicts ‘flip away’ from PCWs
Cuvva CEO Freddy Macnamara has predicted there will be a “big flip away” from price comparison websites.
Motor and home premiums see January dip
Both motor and home insurance premiums decreased in in January 2025, according to Pearson Ham's latest general insurance pricing index.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Allianz detects record levels of fraud in 2024
Allianz has announced it detected record levels of fraud in 2024, up 10% from 2023.
Cuvva ‘eyeing’ annual motor insurance
Short-term car motor insurance firm Cuvva “has its eye on” annual motor insurance, according to CEO and founder Freddy Macnamara.
Which? names and shames insurers falling short on claims
A Which? survey of over 4,700 car insurance claimants has ranked insurers based on customer satisfaction with their claims processes.
What to expect from the regulator in 2025
In the first Insurance Post Podcast of 2025, regulatory experts reveal whether the Financial Conduct Authority will become a pricing regulator and slim down the rule book in the year ahead.
Aviva’s DLG deal pushes insurance past FTSE All-Share
The UK insurance sector managed to outperform the FTSE All-Share Index on a total return basis in 2024, thanks to “major outperformers” Just Group, Beazley and Direct Line Group.
Ten plead guilty to £320K ‘crash for cash’ fraud
An organised crime group that pocketed more than £320,000 through a ‘crash for cash’ scheme has been caught after multiple insurers raised concerns about claims.
More claims expected from Storm Éowyn after 800% initial spike
Storm Éowyn caused an eightfold increase in claims notifications within an hour of hitting Northern Ireland last week, loss adjuster Crawford has reported.
Fitch expects mixed fortunes for UK non-life insurers in 2025
Fitch Ratings has predicted that the UK non-life insurance sector will have mixed fortunes in 2025, with some parts of the market facing an uphill battle to turn a profit.
Insurance Fraud Bureau investigating 140 fake adverts
The Insurance Fraud Bureau is currently investigating 140 claims linked to paid-advert spoofing activity, collectively worth £1.82m.
FCA stops potential ghost broker from trading
The Financial Conduct Authority has stopped Arthur Temlett, trading as Abacus Insurance Consultants, from carrying out any regulated activities, including acting as an insurance broker.
Spotlight: Electric vehicles charge ahead
Electric vehicles continue to make major inroads in the car market. Saxon East assesses the prospect of accelerated EV growth in 2025 and what it means for the insurance industry