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Insurance Complaints: No more Mr Angry

There is no crisis as far as complaints directed at insurers and brokers go – but even one unfairly treated customer is too many. So, how seriously is this area being taken and are efforts underway to raise standards further?

Claims Club Awards: Catching up with the rising stars

Post caught up with a quartet of previous winners of the Rising Star at the Claims Awards to see what winning the trophy meant to them, how their careers have progressed since, how they think claims is viewed by the wider insurance fraternity and what…

London market at odds with Mayor Boris over EU vote

Key bodies in the London market have sought to emphasise that ‘Brexit' from the European Union could see the capital lose international business, in the wake of London Mayor and Conservative MP Boris Johnson's decision to support the ‘leave' camp in the…

QBE improves COR but sees 7% drop in GWP

QBE Insurance Group announced an improved combined operating ratio of 94% (2014: 96.1%) in its full-year results report today (23 February) against a 7% drop in gross written premiums to $14bn (£9.9bn) (2014: $15.9bn).

Scam sees three convicted over £10k Esure claim

Three people have been sentenced in a crash for cash scam uncovered by Esure, with the Insurance Fraud Enforcement Department appealing for information to find a fourth person wanted in connection with the fraud.

Aegis looks to Aspen for COO hire

Aegis London has appointed Aspen UK operations director Kevin Miller to the newly created role of chief operating officer.

ABI backs EU deal as 'valuable' for sector

The Association of British Insurers has welcomed a “valuable” deal for the financial sector as Prime Minister David Cameron announced reforms agreed between the UK and the European Union late on Friday (19 February).

Allianz keen for UK to stay in Europe

Allianz UK CEO Jon Dye has confirmed the German-owned insurance company would like the UK to remain within Europe ahead of the planned referendum on the UK's membership of the European Union.

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