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Briefing: Lemonade’s phrenology hangover

Jen Frost reflects on a staggering self-engineered series of events that saw insurtech Lemonade have to deny using outdated and disproven phrenology in its artificial intelligence claims system.

Google lays out scam advert counter measures

Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.

Aston Lark's Peter Blanc on relevance and opportunity

Aston Lark group CEO Peter Blanc assesses why the market can’t just continue to offer the same old products, tweaked to be one step ahead of the next best, with cover for intangible assets coming to the fore along with the need to have challenging…

Insurtech Focus: Founders of the Future

Although cynics saw them as a fad, insurtechs are now very much part of the UK insurance scene. Indeed some have matured into sizable businesses that are proving attractive to employees who might have otherwise never though about a career in insurance…

Changes to small claims track limit branded 'token gesture'

The £500 increase to the small claims track limit for non road traffic accident-related claims has been branded a "token gesture" by an insurer claims boss, who flagged concerns that it may not stop claims management companies from bringing speculative…

Biba Conference Special: Q&A with Steve White

Ahead of the British Insurance Brokers’ Association hosting its annual conference online for the first time ever, Post caught up with CEO Steve White to discuss what virtual attendees will see and hear about, the trade body’s ongoing lobbying and his…

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