Construction

Tackling the surge in claims settlement delay complaints

With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.

Big Interview: Sedgwick CEO Paul White

Paul White, regional CEO for international of Sedgwick, shares how loss adjusting and claims management will always be at the heart of what the business does but in order to grow the organisation it is branching out into new areas.

Q&A: Martin Parker, Markel

Martin Parker, head of construction at Markel, shares how the specialty provider will deliver specialist insurance that addresses the pain points faced by builders.

MGA Review of the Year 2023

With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.

Big Interview: Nadia Côté and Serge Raffard, Allianz

After being named managing directors of Allianz Commercial and Allianz Personal, respectively, Nadia Côté and Serge Raffard met with Scott McGee to discuss their respective markets, how they have settled in, and where they see their businesses growing in…

Axa reveals how it is already using AI

To kick off Insurance Post’s AI Week, Dougie Barnett, director of mid-market and customer risk management at Axa Commercial, exclusively reveals how the provider has used artificial intelligence to complete tasks in hours rather than months.

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