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Aggregators

High net worth - distribution: Defending their niche

Following reports in Post that the mid and high net worth markets have been experiencing an increase in competition and downward pressure on rates, Ralph Savage discusses what reaction this has elicited from insurers and brokers in terms of their…

Interview - Ian Foy: Return journey

After an antipodean adventure lasting 10 years, Insurance Australia Group's Ian Foy is back in Britain as UK CEO. He tells Jonathan Swift about the challenges he faces to turnaround the business and why IAG is here to stay.

Website Review: Elephant

In the latest in its ongoing series for Post, web performance specialist Gomez casts a critical eye over Elephant's website.

Website Review: Aviva

In the latest of the new series for Post, web performance monitoring specialist Gomez turns its focus on Aviva's website, to assess how the insurer performs in a number of key areas and how it compares to some of its rivals.

Customer value management: Improving margins

Broker marketing skills have become ever more important in the personal lines market, with the growth of online aggregators. Tim Ham reports on the increased need for customer value management to optimise profit.

Broking focus - SME: Survival of the fittest

Are brokers right to see SME as a 'safe house' for commercial insurance, Jakki May asks if direct insurers can really have an impact on the sector and how intermediaries can counteract this threat.

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