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Interview - Imran Ahmed & Tony Sault: Advocacy assessed

With profitability in the motor insurance sector under increased pressure, Ernst & Young carried out a Europe-wide study to determine whether consumer claims experiences impact brand loyalty and what good service looks like. Jonathan Swift talks to Imran…

High net worth - distribution: Defending their niche

Following reports in Post that the mid and high net worth markets have been experiencing an increase in competition and downward pressure on rates, Ralph Savage discusses what reaction this has elicited from insurers and brokers in terms of their…

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