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Aggregators

Technology: Will the cookie crumble?

The revised Privacy and Electronic Communications Directive could see computer cookies swallowed up unless explicit consent is given for their insertion in users' computers when they visit a company's website.

Brokers retain appeal in personal lines market

Brokers are retaining their customer appeal in personal lines despite the growth of insurance aggregators - though they must remain in tune with customer needs to stay ahead, according to new Aviva research.

Penny Black's insurance week

Watch out Simon Cowell and congratulations to Hastings boss and music mogul in the making Neil Utley, whose new record label has netted singer Charlie Simpson as its first signing.

HNW - rates: costs under control

The customer is currently winning in the mid and high net worth sectors, with rates only climbing slowly. David Sweeney looks at what the industry must do to price for profit and continue to provide great service.

Motor: real time pricing

Intermediaries remain a significant distributor of motor insurance but, if profitability is to be secured, Laurence Walker says new underwriting models must be embraced.

Co-op to increase aggregator usage

Co-operative Insurance has set its sights on growing its household book by widening its use of aggregators as a means of distribution.

Editor's comment: keeping the buzz alive

After the initial buzz of excitement swarmed round the industry at the prospect of an insurer-funded dedicated police unit to combat fraud, all has gone strangely quiet. Fair enough, the Association of British Insurers did stress that its discussions…

View from the top: the online commitment

There has never been a better time for us, as business insurers, to remind ourselves how it feels to be a customer — especially because being a customer, with smartphones and computers now constantly at close quarters, is changing month-by-month.

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