Technology
PSTF: Allianz warning over long-term IT problems
A senior insurance technology specialist has criticised the effect that outsourcing is having on the pool of IT talent within the UK market.
PSTF: Senior execs at IT turning point
Jem Eskenazi, chief information officer at Groupama, told delegates the advent of technology in the insurance market was "nothing new", but added senior management are more receptive than ever to embrace technology.
Postbox: Computers came earlier at Aviva
I read the recent article on early computers with interest.
Engineering - Technology: Powering change
Fast-paced technological developments in the energy field are presenting challenges for insurers but, as Neil Clutterbuck explains, the industry is finding ways to stay ahead of the game.
Solvency II - Data directories: An essential directory
Rob Stavrou argues that centralised data directories should form an integral part of implementing Solvency II, not only to fulfil regulatory requirements but to make business operation easier too.
Aviva offers BI advice to tech sector
Aviva has launched a free business continuity plan template for businesses in the technology sector.
Zurich: telematics can reduce costs by 30%
Companies could use new technological developments to reduce the costs of crashes in their motor fleets by up to 30%, according to Zurich Financial Services Group.
Postonline launches new mobile friendly web service
Post has launched a new mobile friendly version of its award winning website allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much much more.
Transactor launches household open market rating
Transactor has unveiled a new household open market rating module for both standard and complex risks.
In series - property claims: I'm sticking with you
Insurers have sometimes been criticised for not doing enough to retain existing clients. Sam Barrett investigates how advances in property claims handling are helping to address this cost-efficient issue.
View from the top: Rising to the challenge
It's no secret insurers are generally seeing continued pressure on the bottom line. A combination of reduced volumes, reduced investment returns and high claims costs have made trading profitably a challenge.
Postbox: Claims is about people and process
The 'In Series' property claims article in 4 November issue was of great interest and raises some important areas of debate around the use of technology in the claims process.
In series - property claims: Everybody's talking
Word of mouth is still the most effective way to retain or gain market share, argues James Grant and, with the rise of social media, more emphasis should be placed on keeping current customers happy.
Aviva launches motor claims Iphone app
Aviva has signalled its intent to embrace the mobile phone market through the launch of its first Iphone application for motor claims.
Qatar Insurance Services buys RI3K
London market technology provider RI3K has been bought by Qatar Insurance Services, parent of technology-based trade fulfilment system Qatarlyst.
Rok and Xactware agree technology deal
Rok has agreed a deal with Xactware which will see the the building maintenance company's technicians use PDAs to organise repairs remotely.
MGA goes live using Sequel software
New trade credit insurance specialist Equinox Global has gone live on using insurance software provided by Sequel.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
Lloyd's - Communication: London's calling
Once a necessity at Lloyd's, the job of the caller has slowly been replaced by technology. Bob Dee takes us through the history of this fascinating role.
Technology - Now & then: Do you remember the first time?
Technology is a way of life today, with insurance policies underwritten, sold and paid for in the blink of an eye, but not that long ago it was a whole new world for the industry. <BODY><p>Post</p></BODY>, therefore, asked some of the major insurance…
In series - Property claims: Tracking the changes
Rigorous pricing research can eliminate the risk of overpaying or underpaying property loss claims. Scott Beatty details how data analytic developments are helping insurers to verify rates.
Technology - Catastrophe claims: Reaching high expectations
Although insurers cannot consider catastrophe events routine, by using the latest technology they can make proactive claims management a reality, argues Laura Drabik.
La Playa opens New York office
Insurance broker La Playa has opened a new office in Manhattan, New York.
Aviva raids Zurich for new CIO
Aviva has appointed François Xavier Quilici as chief information technology officer for Aviva France, as well as core IT applications director for Aviva Europe.