Reputation
The power of partnership in a soft market
Trade Voice: Isha Patel, group commercial director at Partners&, and chair of the CII Broking Community Board, explains how brokers should be responding to a soft market.
Insurers Forecast of 2026
Insurers are heading into 2026 well-capitalised, technologically accelerated and increasingly data-driven but softening markets, geopolitical volatility and emerging risks are set to test their resilience in the year ahead.
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
NFU Mutual leads motor insurance market
NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.
Broker calls narratives around cyber insurance availability ‘rubbish’
Narratives about public bodies such as local authorities being outside of cyber insurers’ appetites are outdated, according to Ed Ventham, director at specialist broker Assured.
Six insurance risks of employee attendance monitoring
With major employers starting to keep tabs on office attendance, Colin Ashworth, managing director of insurance operations at NFP, unpicks the potential claims that could arise from forcing more employees back into the workplace.
Hidden risks in insurers’ culture and misconduct data
Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial…
Lessons to learn from Lloyd’s investigation into Neal
Editor’s View: Lloyd’s examination of former CEO John Neal’s conduct raises difficult questions about oversight, culture and transparency, which Emma Ann Hughes argues the insurance market can no longer afford to shrug off.
Lloyd’s opens investigation into Neal’s workplace relationship
Lloyd’s has opened an investigation into the conduct of former CEO John Neal, after rumours of a workplace affair swirled.
Q&A: Rob Kemp, Aon
Rob Kemp, head of commercial risk at Aon, speaks to Insurance Post regarding his role so far, the broker's recent M&A activity, and its investments in AI.
Halloween horror stories haunting insurers
Editor’s View: It’s that spine-tingling time of year again, when the nights draw in, shadows lengthen across Leadenhall Market, and Emma Ann Hughes shares scary stories about insurance.
Blog: a new lens to evaluate SME risk and support business resilience
In an increasingly volatile market, insurers are seeking smarter ways to assess SME risk and strengthen resilience. Crif’s Sara Costantini explores how ESG data offers a powerful new lens to evaluate risk, drive sustainability, and enhance profitability.
Business interruption insurance after Covid-19
How has business interruption insurance changed since the pandemic – and whether the lessons of Covid-19 are really being applied today – is the focus of the latest Insurance Post Podcast.
Big Interview: Graeme Trudgill, Biba
Graeme Trudgill, CEO of the British Insurance Brokers’ Association, talks to Insurance Post about volatility in the treasury, his thoughts on Rachel Reeves and why 2025 has been Biba’s “most successful year ever”.
Culture and conduct now define leadership in insurance
The Financial Conduct Authority’s new non-financial misconduct rules make culture and conduct a core compliance issue for insurers, which Sarah Ouarbya, partner for risk and regulatory consulting at Forvis Mazars, argues will reshape expectations of…
Spotlight: Unlocking ESG: the strategic advantage for insurance providers in the SME market
Insurance providers risk missing a strategic edge by underusing ESG in SME underwriting. Integrating ESG data can boost resilience insights, improve risk modelling, and offer competitive market advantage, argues Sara Costantini at Crif.
Insurers warned to prepare for rise in targeted protest risk
With targeted protests against the insurance industry set to increase, Damisola Sulaiman discusses with security experts what steps the industry can take to mindfully prepare for even more direct action than it’s used to.
Allianz sponsors Rugby World Cup; Alps's motorhome product; Send's CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Close pulls back from PL; Howden’s crypto cover; Axa’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA’s CPD cut threatens faith in insurance
Editor’s View: The Financial Conduct Authority’s proposal to scrap the 15-hour minimum annual requirement for continuous professional development for insurers is the wrong move, at the wrong time, with the wrong consequences for everyone, argues Emma Ann…
How cyber insurers are stepping up after M&S attack
How insurers and corporates are reassessing their exposure models and IT risk appetite because of the growing threat of ransomware plus attacks on the likes of M&S plus Co-op is examined by Edmund Tirbutt.