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MP moots option of second CMA review into motor insurance

Cars on a motorway

A Conservative MP has raised the prospect of a second Competitions and Market Authority review into the motor insurance sector after the next election.

Speaking at a panel session at the Association of British Insurers motor conference this morning Heather Wheeler, Conservative MP for South Derbyshire, posited the idea after a question from Octogan

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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