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The TV leader's debate on the economy - who won?

election-text

Last night the three main political leader's debated the economy live on the BBC.

The third televised debate was seen as Prime Minister Gordon Brown's last chance to win back some of the initiative after the first two debates, and his recent "bigot" campaign gaffe.

Meanwhile the

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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