United Kingdom (UK)
Hiscox adds ex-Ageas and Brightside leader Mark Cliff to UK board
Hiscox has moved to strengthen the board expertise in its two UK legal entities with the appointments of Mark Cliff, James Illingworth and Jane Hayes as independent non-executive directors.
Insurers wary of 'perverse' CMC behaviour following whiplash reforms
Insurers are concerned that whiplash reforms may result in claims management company “displacement”.
Blog: A call for LGBTQ+ allyship in our organisations
Lisa Bartlett, Crawford president, UK & Ireland, calls for the insurance sector to encourage LGBTQ+ allyship.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Trade Voice: CILA's Malcolm Hyde on the importance of a united front
For Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, the insurance industry's pandemic business interruption headache underscores the importance of a united approach beyond lockdown.
FCA Google Ad spending tops £2m in less than three years
A Freedom of Information request by Post has revealed that the Financial Conduct Authority spent over £240,000 on Google Ad words in the first four months of the year, taking the bill since 2019 over £2.1m.
Rehab Roundtable: Coping with Long Covid in the workforce
As the government and health practitioners get to grips with the symptoms and effects of Long Covid, insurers have been urged to work with employers to raise awareness of early intervention and services available to claimants.
A-Plan targets £1bn GWP within four years
A-Plan Group is aiming to break the £1bn gross written premium barrier within the next four years, CEO Carl Shuker told Post.
Towergate’s Iain Laws on health as a business risk and resetting the benefits conversation
Iain Laws, CEO of Towergate Health & Protection, examines how insurers and the health industry have responded to the pandemic with new products and services, the shift in employee expectations and how health risks have gone up business leaders’…
FCA warns Google and social media of legal action over scam adverts
The Financial Conduct Authority has warned social media companies that it will take legal action if they keep publishing scam adverts.
Climate activists take to Lloyd's in 'Father’s Day appeal'
Climate activists today gathered outside 1 Lime Street in the latest of a series of protest actions against fossil fuel underwriting.
Post LIVE: Addressing digital and evolving customer needs
It is "crucial" that customers' digital needs continue to be supported as lockdown eases, insurers mooted at the Post Live annual conference.
Blog: Why it’s important for insurance firms to prioritise social mobility
Social inequality increased during the pandemic. Kieran Jones, director of client relationships at Weightmans and member of the board of directors at the Insurance Industry Charitable Foundation, explains what the industry can do to help.
Upcoming webinar: Modernising data platforms - are insurers ready?
Post, in association with EXL, will host a live webinar on 30 June to discuss industry perspectives on how insurers can modernise their data platforms to address the ever expanding structured data requirements across insurance companies.
Post LIVE: Insurance needs to get rid of 'Shakespearean language' to build back trust
The key for the insurance sector to build back trust with consumers is ensuring wordings are clear and make sense, George Beattie, head of incubation underwriting at Beazley told viewers of the Post LIVE annual conference today.
Tackling climate change top of ABI agenda, says Huw Evans
The Association of British Insurers has been working hard on an industry roadmap for tackling climate change and is aiming to publish its findings on 7 July, director general Huw Evans told the audience of the Post LIVE annual conference.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Insurance and banking can learn 'from each other' on customer journeys: Axa's Tara Foley
Major industry challenges are not “unique” to insurance, Axa retail CEO and former Bank of Scotland managing director Tara Foley told a Post conference.
Adaptability and development front of mind as firms look forward to hybrid working
Boardrooms will need to remain adaptable as firms move to new working models in the wake of lockdown restrictions lifting, according to panellists at the Post LIVE annual conference.
The Insurance Charities drives industry action to tackle domestic abuse
The Insurance Charities has updated its Domestic Abuse Toolkit for Employers.
Abacai adds six to leadership team
UK motor insurtech Abacai Group has recruited six new leaders bringing experience from Sabre, Covéa, Direct Line, Aviva and Vitality to the team under former Aviva boss Mark Wilson.
Watch the final day of Insurance Post's LIVE annual conference
The Insurance Post LIVE annual conference brings you the latest on climate change, understanding your customers, seizing new opportunities, leadership and management, and harnessing new technology.
Lord Mayor of London ‘confident’ insurance can do its bit to tackle climate change challenge
Lord Mayor of London William Russell has said he is "more than confident" that the insurance industry can build on the work it is already doing to help tackle climate change.
Axa’s Jon Walker on smart working and relationship building
Jon Walker, CEO of Axa Commercial, celebrates the benefits of smart working for customers, brokers and staff – along with assessing how it should be used in tandem with the best of the traditional face-to-face ways of building relationships.