United Kingdom (UK)
Allianz's Simon McGinn on treating customers, and their data, fairly
This year will see changes to how companies can use people's personal data and Simon McGinn, general manager for commercial and personal at Allianz, believes this is time to perfect the treating customers fairly mantra.
Woodgate retirement not related to £75,000 fine
The departure of Michael Woodgate from loss adjuster Woodgate and Clark was not related to a criminal case that concluded last month, the company said.
AA vows robust defence to Bob MacKenzie employment tribunal
The AA will “robustly defend” itself in an employment tribunal against its former chairman Bob MacKenzie
Woodgate and Clarke fined £50,000 for criminal use of private investigators
Loss adjuster Woodgate and Clark has been fined £50,000 for unlawfully disclosing personal data.
Biba launches trade credit scheme
The British Insurance Brokers’ Association has launched a scheme for trade credit insurance through CMR Insurance Services.
Euler Hermes cuts cover for New Look
Euler Hermes has reportedly stopped offering cover on new shipments of goods to ailing retailer New Look.
Revealed: National epidemic of 2.2bn nuisance calls
Customers were bombarded with 2.2 billion nuisance phone calls related to personal injury, PPI or other insurance matter in 2017.
M&A values up 170% as priority turns to capital optimisation
Merger and acquisition activity rebounded in 2017 with completed deal values increasing 170% in the first half of the year, according to Willis Towers Watson.
Insurtech start-up enters UK market with backing from Zurich
Insurtech start-up Laka, previously Insure A Thing, has launched into the UK market with bicycle cover backed by Zurich.
Exceptional items put UK General in the red in 2016/17
UK General made an operating loss of £714,879 for the year ending 31 March 2017, compared to a profit of £8.7m in the previous year.
Aviva settles almost half of claims from Liverpool car park fire
Aviva has settled almost half of the 123 claims it had received from the Liverpool car park fire, and the firm also moved to waive the excess on customers’ policies.
Analysis: Economy 4.0 - Learning to share
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Senior redundancy at R&Q as group moves to simplify structure
Randall & Quilter has made a string of senior management changes as it looks to simplify its group structure.
![CEO Erik Abrahamson [front far right] and Digital Fineprint raise £2m](/sites/default/files/styles/landscape_480_296/public/2018-01/Digital%20Fineprint%20team%20photo.jpg.webp?itok=TIOIEttH)
Digital Fineprint CEO hails 'insane' year after £2m investment
Insurtech start-up Digital Fineprint has closed a second ‘venture’ investment round by raising $2.7m (£2m) lead by a firm that includes Nutmeg and Fan Duel among its portfolio.
Legal Update: What insurers need to know about harassment claims
As the number of harassment claims increases, insurers should consider whether they're best covered under general liability policies or specialist employment policies, recommends Joe McManus, partner at Kennedys.
Stackhouse Poland acquires Caprica Healthcare
Stackhouse Poland has acquired Caprica Healthcare.
Premium Credit appoints Duncan Gray as chief information officer
Premium Credit has appointed Duncan Gray as chief information officer.
Ten opens personal lines department in Sutton Coldfield
Ten Insurance Services has launched a personal lines department, based in Sutton Coldfield.
This month in Post: Power, transformation and the rise of the machines
This month, Post casted a musing eye over the year ahead. With Brexit negotiations still waging, the new General Data Protection Regulation coming into effect and Ogden reforms still looming over the industry, 2018 is set to be a busy year.
Cat bond issuance reaches $10.5bn in 2017
Catastrophe bond activity set a new record last year with full-year 2017 cat bond issuance totalling $10.5bn (£7.75bn), according to Property Claim Services.
PCS to launch terrorism risk model
Property Claim Services is to launch a specialty lines loss aggregation solution for terror in the first quarter of 2018.
Beazley partners with Just Travel Cover on traveller terrorism fears
Beazley and Just Travel Cover have joined forces to cover travel disruption caused by an act of terrorism.
Charles Randell appointed as chair of FCA
Charles Randell has been appointed chair of the Financial Conduct Authority, replacing John Griffith-Jones.
Penny Black's social world: January 2018
Hot coffee, hampers and a heroine