Post - Post November 2018

The November issue is now available as a pdf to download – please click here

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Analysis: The dual pricing super complaint

Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…

Interview: Chris Lay, Marsh

Chris Lay enjoyed his time in Canada but Marsh’s new UK and Ireland CEO has no doubt that London is the place to be. “The UK is a priority for Marsh,” he told Cecile Brisson, just before the world’s biggest broker bought off London-based broker Jardine…

Top 30 Asian insurers: Diverse markets

AM Best’s ranking of Asia-Pacific non-life insurers remains dominated by the same companies as last year, writes director of analytics Chi-Yeung Lok, noting the market characteristics of mature and emerging markets stay as disparate as ever

Q&A: BLM's Matthew Harrington and Alistair Kinley

Against a backdrop of changing client demands, political uncertainty and new legislation, Jonathan Swift caught up with BLM senior partner Matthew Harrington and director of policy and government affairs Alistair Kinley to discuss how the law firm is…

Analysis: AI's hidden risks

Artificial intelligence will have unexpected consequences, which will raise tricky liability questions and will probably change the nature of claims

Analysis: Subsidence surge

Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem

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