Post - Post July 2019

The July issue is now available as a pdf to download – please click here

Post July Cover 2019

First Central's Andy James on trusting in insurance

Only 15% of customers will claim on their motor policies this year so how can insurers increase trust in the sector and improve its reputation with such a small touch point with customers asks Andy James, chief commercial officer at First Central…

Blog: When is a professional not a professional?

Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…

My other life: Stephen Ford, Masterchef finalist

When not working as business intelligence manager at Sedgwick, Stephen Ford is busy cooking for the rich and famous at his high-end catering brand Salt Kitchen after being a finalist in the BBC's Masterchef competition.

Analysis: The future of pricing - Tightening the noose

The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.

Analysis: Charity & CSR: Protect and survive

The insurance sector is one of the mainstays of the UK economy, contributing nearly £30bn and employing more than 300,000 people. Its sheer size and financial strength gives the industry the opportunity to do good for the people who rely on it

Analysis: The road to inclusion

Most people in the industry would probably describe themselves as open-minded, abhorring any kind of discrimination and supportive of more diversity in the workplace. The enthusiasm for change from all quarters is testament to that

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