Post - Post August 2022
The August issue is now available as a pdf to download – please click here
Articles in this issue
Editor's comment: Take time to smell the flowers
Life can be hard. It’s not a nice lesson to have to teach my son but he is old enough now to know about climate change, to learn about inflation and to ask questions about US school killings, abortions, and women’s rights.
Analysis: What’s holding back the SME market from taking up cyber insurance?
Cyber insurance has quickly moved on from just being a nice-to-have to an essential product for many of the UK’s small and mid-sized enterprises.
LV's Martin Milliner on how to protect customers from fraud
Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.
British Insurance Awards 2022: Personal Lines Broker of the Year - Park Home Assist Insurance Services
This specialist provider won over the judges with impressive care of its most vulnerable clients, its focus on human connection and standout retention rate.
British Insurance Awards 2022: Commercial Lines Broker of the Year: SME/Mid-Corporate - Verlingue
The judges have declared Verlingue as the commercial lines broker of the year for the SME/Mid-corporate category for its dedication in serving the market.
British Insurance Awards 2022: Insurance Broker of the Year - A-Plan Insurance
A-Plan “swims against the tide,” opening more high-street branches each year and giving communities a dedicated and personable service.
British Insurance Awards 2022: Broker Partner of the Year - Arch Insurance
Arch Insurance was hailed as the Broker Partner of the Year for focusing on its core competencies, delivering consistently, and investing in service-led propositions, resulting in its UK Regional Division becoming one of the leading market contenders for…
British Insurance Awards 2022: Lloyd’s and London Market Broking Team of the Year - BPL Global
BPL Global caught the judges’ attention by enhancing its ESG credentials alongside placing complex risks, bringing global business to London, and providing quality data insight for clients.
British Insurance Awads 2022: The Industry Impact Award - Brown & Brown to acquire GRP
After the votes were counted there was a clear winner of the Impact Award; Brown & Brown's proposed acquisition of GRP.
British Insurance Awards 2022: ESG: Sustainability Initiative of the Year - Flood Re - Build Back Better
Flood Re’s innovative approach to flood resilience took a traditional insurance claims concept to a new level, backed by a campaign that went the extra mile to deliver its important message In the wake of flooding catastrophes. The Build Back Better…
British Insurance Awards 2022: ESG: Diversity & Inclusion Initiative of the Year - R;pple supported by QBE
The judges were impressed by the range and quality of entries in the Diversity and Inclusion category in this year’s awards, but one initiative stood out in capturing the judges’ hearts and minds.
British Insurance Awards 2022: Major Loss Award: QuestGates – Hyperion Adjusters Division
Under extreme time pressure, Hyperion’s handling of the single largest loss in the global contingency market made them a clear winner in this category.
British Insurance Awards 2022: Insurance Partner of the Year - Addresscloud
Addresscloud’s ‘simple yet effective’ technology implementation and impressive results helped to sway the judges in this keenly contested category.
British Insurance Awards 2022: Claims Initiative of the Year – Insurer: Beazley
The judges were pleased to see an insurer taking a strategic, holistic approach to claims management by providing a strong defence against predatory legal claims and maintaining team collaboration.
British Insurance Awards 2022: Claims Initiative of the Year: Insurance Partner - Davies
Impressed with its rapid development and deployment of intelligent software and support to assist those affected by extreme weather events, the judges hailed Davies as the winner of the Claims Initiative of the Year for an Insurance Partner.
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
British Insurance Awards 2022: Customer Care Award - Park Home Assist Insurance Services
Park Home Assist impressed the judges with its thoughtful approach and genuine desire to understand and serve its elderly and vulnerable customer base.
British Insurance Awards 2022: Customer Experience Award - Zurich Insurance
The global insurer has overhauled its customer experience strategy to cut through the noise in a time of rapid customer and digital change. Zurich Insurance has made great strides in its customer service after identifying three crucial challenges –…
British Insurance Awards 2022: Risk and Resilience Award - Zurich Insurance
Zurich’s smart, scalable solution for the construction and maintenance industry emerged as the winner in this category due to its strong focus on risk prevention and commitment to improving standards
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
British Insurance Awards 2022: Technology Award - Vision Track
With its thirst for innovation, Vision Track continues to push the boundaries of possibility in telematics for the insurance industry.
Best Insurance Employer 2022: Konsileo (5* employer, SME)
Post surveyed 2800 insurance employees and Konsileo was voted a 5* employer in the small and medium-sized employer category.
Best Insurance Employer 2022: Direct Line Group (5* employer, large)
Post surveyed 2800 insurance employees and Dual was voted a 5* employer in the large employer category.
British Insurance Awards 2022: Managing General Agent of the Year - Rokstone
Rokstone’s ambitious growth plan caught the judges’ attention with some impressive stats including treble-digit growth in gross written premiums, and development and 100% retention in its entrepreneurial carrier partnerships model.
British Insurance Awards 2022: Best Newcomer Award - Collective Benefits
The judges were impressed with Collective Benefits’ dedication to the needs of independent workers, a growing but underserved market segment in the emerging gig economy.
British Insurance Awards 2022: Young Achiever of the Year - Ben Smyth, Arma Karma
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
British Insurance Awards 2022: Insurance Personality of the Year - Aviva group CEO Amanda Blanc
From her advocacy over climate change to calling out sexist shareholders; from delivering a bumper result to re-energising Aviva as an acquirer - and not a seller, Amanda Blanc’s passion and integrity saw her crowned Insurance Personality of the Year
British Insurance Awards 2022: The Achievement Award - Vicky Carter
A trail-blazing London market advocate, Vicky Carter richly deserved the Achievement Award.
British Insurance Awards 2022: Specialist Insurance Company of the Year - Axis Insurance International
The judges commended Axis Insurance International for its strong performance and growth, and success in realigning its business following the Novae integration.
British Insurance Awards 2022: Personal Lines Insurer of the Year - Ageas UK
Ageas UK’s strategy has brought sharp focus to its heartland personal lines business in its vision is to become smarter, faster and more affordable.
British Insurance Awards 2022: Commercial Lines Insurer of the Year - Allianz Commercial
Allianz Commercial’s win follows a market-beating Covid claims response, improvements to broker support, and a significant increase in combined operating ratio.
British Insurance Awards 2022: General Insurer of the Year - Zurich Insurance
Heralded for delivering great service and results, Zurich was crowned General Insurer of the Year.
Intelligence: Fears rise over flood affordability for all UK homes
The Bank of England has warned in its latest Stress Test that if no additional action is taken on climate change, then insurance could become unaffordable to some UK homes when Flood Re ends in 2039. Edmund Tirbutt investigates
European insurtech investment catching up with US; Goldman Sachs invests in Clear; Allianz to lead Coalitions’ UK cyber capacity; and Gallagher buys Erimus
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
London Ghost broker sentenced; Just Travel buys Alpha Underwriting; Coalition and We Fox raise $650m combined; and WTW acquires Glasgow firm
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Howden CAP appoints Mary O’Connor as CEO
Mary O’Connor has been named CEO of Howden CAP, Howden's capital, advisory and placement business for financial institutions and corporates, with immediate effect.
Convex group names Paul Brand as group CEO
Convex Group has appointed Paul Brand to succeed Stephen Caitlin as CEO with immediate effect.
LV appoints MIB’s Ben Fletcher as director of financial crime
LV has appointed Ben Fletcher from the Motor Insurers’ Bureau, where he holds the position of chief customer officer, as it’s director of financial crime.
Ashish Patel appointed as Allianz UK COO
Allianz Holdings has appointed Ashish Patel as chief operating officer, effective from this month.
Folgate appoints Ian Russell as group CEO
Folgate has appointed Ian Russell to succeed Brian Russell as group CEO, with effect from 1 July.
RSA reinforces health and wellbeing commitments with new domestic abuse policy
RSA Insurance has launched a domestic abuse policy to support employees who may be suffering as victims of domestic abuse.
Penny Black's Social World: August 2022
Training for trains, charity partners and Paralympic provisions