British Insurance Awards (BIAs)
British Insurance Awards 2010: Co-operative champions
The Cockermouth floods of 2009 affected an entire community. With lessons learned from the 2005 Carlisle event, this time two firms coordinated the recovery effort with greatly improved results, writes Stephanie Denton.
British Insurance Awards: Leading with innovation
Fortis Insurance has boosted customer satisfaction after it reworked its claims handling process and introduced innovative new initiatives, writes Jonathan Swift.
British Insurance Awards 2010: Unchartered waters
CFC Underwriting spotted an opportunity in the failing insurance pricing model of US nursing homes and rescued it from near collapse, attracting huge praise from the judges, writes Jonathan Swift.
Postscript - 5 years ago: Lord Hunt attacks FSA at BIA
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight form 5 years ago reveals.
British Insurance Awards 2010: Sun never sets on West
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes Ant Gould.
British Insurance Awards 2010: Top of the class
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes Mairi MacDonald.
British Insurance Awards 2010: Life in the fast lane
Wesleyan Assurance Society’s long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes Mairi MacDonald.
British Insurance Awards 2010: Corporate conscience
Marsh has revamped its CSR activities by instigating a centrally managed and integrated approach to charitable activities and environmental initiatives, explains Amy Ellis.
British Insurance Awards 2010: Leaders in learning
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
British Insurance Awards 2010: Lust for marketing
Emmanuel Kenning looks at Swiftcover’s energetic multi-media campaign fronted by legendary punk rocker Iggy Pop.
British Insurance Awards 2010: Give the personal touch
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
British Insurance Awards 2010: Costs down, service up
Leigh Jackson discovers how adhering to a mantra of repairing rather than replacing has led to improved customer satisfaction and retention, higher profits and some very happy insurers and brokers with improved loss ratios.
British Insurance Awards 2010: Detecting real success
The efforts of just four dedicated Greater Manchester Police officers has succeeded in saving the industry £12m, reports Lynn Rouse.
British Insurance Awards 2010: Making risk manageable
The recession has highlighted the need for firms to use their budgets more effectively. FM Global's Riskmark impressed judges with the way in which it improved risk assessment, writes Daniel Dunkley.
British Insurance Awards 2010: Investing in its people
With a quality product, new brand identity and associated advertising campaign, RIAS delivered impressive results last year and this is, above all, down to its staff. Liz McMahon explains how the over-50s insurance provider has kept its people at the…
British Insurance Awards 2010: Every little bit helps
By engaging consumers with LivePerson's online chat functionality, RSA's More Th>n has successfully nudged up its conversion rate to boost sales, proving that 'little by little' really works. Katherine Blackler follows the journey.
British Insurance Awards 2010: Making their minds up
Judging the overwhelming number of award entries is a tough process but even an erupting Icelandic volcano couldn't stop the panel from picking the winners for this year's awards, as Ant Gould explains.
British Insurance Awards 2010: Triumph over adversity
As we all know, insurance exists to help individuals and businesses prepare for life's uncertainties and cope with the consequences. Quite literally, it comes to the rescue. And the past 12 months have been no exception.
BIA Young Achiever of the Year lands promotion
The British Insurance Awards Young Achiever of the Year Joe Thelwell has been appointed as the new managing director of TRS Milton Keynes.
Entries for the British Insurance Awards 2010 now open
The British Insurance Awards 2010 are now officially open for entries. These prestigous awards, for the entire UK general insurance industry, will be presented at the Royal Albert Hall on the evening of the 7 July.
Former BIA achievement winner leaves Axa Insurance for Chubb
Jon Nottingham (centre) will become head of Chubb's personal lines development team.
Aleksandr technique
With a unique and now ubiquitous multi-channel advertising campaign that has entered the public consciousness, comparethemarket.com has achieved great things with a comparatively small budget, writes Michelle Worvell.
British Insurance Awards 2008
Over 1800 of the great and good attended the British Insurance Awards in July at the Royal Albert Hall.