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QuestGates wins Legal and General contract

Following a complete market review by Legal and General, the insurer has appointed QuestGates as its sole liability adjuster. The contract, which is for both investigation and, where appropriate, cradle to grave claims handling, was awarded following detailed consideration of the depth and quality of services available from loss adjusters.

Legal and General concluded that QuestGates was ideally placed to meet both its technical requirements and service needs on a nationwide basis, reflecting the company’s market standing and FSA

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Q&A: Greg Cole, And-E

Greg Cole, UK claims director at Aioi Nissay Dowa Insurance Europe, lifts the lid on the claims expansion that will see the business increase its UK claims headcount by 30% by the end of 2026.

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