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QuestGates wins Legal and General contract

Following a complete market review by Legal and General, the insurer has appointed QuestGates as its sole liability adjuster. The contract, which is for both investigation and, where appropriate, cradle to grave claims handling, was awarded following detailed consideration of the depth and quality of services available from loss adjusters.

Legal and General concluded that QuestGates was ideally placed to meet both its technical requirements and service needs on a nationwide basis, reflecting the company’s market standing and FSA

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Crawford & Co to sell legal services arm to law firm

Loss adjusting and claims management firm Crawford & Company has entered into a ‘process’ with specialist insurance law firm HF, which will see the latter buy a major part of the assets of subsidiary Crawford Legal Services, Insurance Post has learned.

Embedding carbon accountability in claims

With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.

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