New online TCF training tool in development
A new online Competence Maintenance Tool (CMT) is being developed by the ifs School of Finance and Absolutely Training Ltd (ATL). The new CMT will focus on the principles of Treating Customers Fairly and will be available to business customers from November 2006.
A range of new modules is being developed for the CMT, combining the theory of TCF principles with real-life application in the business environment. These will include:
· Communicating with Clients
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