Vital statistics.

Several new insurance call centres have been introduced to the market recently. Here we compare the facts and figures.

COX INSURANCE


Cox Insurance has two specific growth areas which demand call centre
skills and support.


Staff at its centre for broker operations liaise daily with brokers and
intermediaries over

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Big Interview: Tara Foley, Axa

Tara Foley, CEO of Axa UK, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.

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