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Breaking the banks.

Banks have been using the internet to sell insurance, while insurers and brokers have seemed to lag behind. But they are now beginning to launch an offensive, with new net offerings that aim to provide a wider choice and better service, and ultimately win custom back, says Simon Threadgold.

Insurance companies have been painfully slow in adapting to e-commerce, with some insurers and brokers still sceptical about the internet. This contrasts with rapid developments in retail banking

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