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Blog: Top 5 TV insurance claims

The cast of Downton Abbey

How much would the insurance claim for the Downton Abbey fire have been? Would JR Ewing's demand following the destruction of Southfork have resulted in a $40,000 monthly hotel bill? Crawford & Company's UK Major Loss team calculates the cost of these and other small screen disasters.

TV directors and movie producers can be 100% relied upon to blow stuff up and set fire to things at some point in a story line. It's a tried and tested formula and one we'll no doubt see repeated.

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Claims service improves but gaps in delivery remain

Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.

NFU Mutual leads motor insurance market

NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.

Big Interview: Donna Scully, Carpenters Group

Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness.

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