Skip to main content

Post Blog: When Greg met Sandy

As superstorm Sandy created havoc across the eastern seaboard, Greg Gladwell, CEO UK & Ireland at Crawford & Company, found that his holiday in New York was not going to plan.

In central Manhattan we were less than a mile from the mayhem. My family and I were in a hotel, and most of the city was shutting down 24 hours before Sandy struck.

On the 37th floor of our hotel we could feel the winds on Monday night, although even in the peak of the hurricane we nipped outside and there was little sign of the devastation that happened elsewhere.

ny-closed

On Tuesday we went out at 8.30. Outside the shelter of iconic tourist sites, the wind was strong and there were several trees down.

The floodwaters came and went rapidly and we did not see anything of note nearby. With everything shut, though, we came back to the hotel two hours later.

hotel-trees

At noon we went out in search of food. Everyone else in NY had the same idea but, with few places open, no bagel deliveries, no Starbucks or McDonald's open, it took us hours to find somewhere to get some food and, although loss adjusters are used to living off meagre rations, there was a sense of real concern.

Some of the queues were 100 people deep. And it's fair to say that I won't try offering my 15 year-old growing son a yoghurt for lunch in a hurry again.

food-queue

Well, we sometimes think sandbags are not the best solution, but believe me that seems light years ahead of the approach of one K-mart store which used fertiliser bags to protect their store. Not one for us I think.

The worst hit areas are being pumped out and lots of debris has been cleared away. Still much to do.

Power cuts are widespread which is hampering the return to work for New Yorkers and a return to normality for those who live in the city.

fertiliser-as-sandbags

The kids are bored; we are overdosed on waffles and are hoping things open up soon so we can get back on track with our tourist break.

That, and getting timely flights home, look a long shot right now. Fortunately I have good travel insurance and decent connectivity.

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Are insurers ready for autonomous vehicle crashes?

William Balfry, member of the motor sector focus team at the Forum of Insurance Lawyers and senior associate at DWF, examines the increasing rollout of automated passenger services and insurers will soon have to handle claims resulting from collisions.

Big Interview: Chris Knight, Financial Conduct Authority

The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog could soon scrutinise ChatGPT.

UK claims service hits new record high

Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.

How 9/11 still shapes insurance

Editor’s View: On the 25th anniversary of 9/11, Emma Ann Hughes reflects on how the attacks changed terrorism risk, catastrophe modelling and insurance capacity forever and reminds the sector of how it must always help people recover from loss.

Throwback Thursday: Biba’s talent help

Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when the British Insurance Brokers’ Association responded to demand from members for help with “personnel matters.”

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here