After the hot dry summer of 2018, there has been renewed interest and a significant amount of press coverage about subsidence, with Crawford and Sedgwick reporting increases of more than 300% in subsidence claims. Toby Daley, underwriting director at…
Many of us have either experienced fraud, seen friends who have fallen victim to it or witnessed the direct results in our workplaces. Shaun Smith, Iovation sales executive, explains why it's no surprise that one of the fastest growing fraud types in the…
Agile is poorly understood by the UK insurance industry - and implemented even worse. That is the view of Oxbow Partners' Chris Sandiland, who offers his own take on how incumbents can best take advantage of an insurtech and innovation strategy
On International Women's Day Amanda Blanc, CEO of EMEA for Zurich Insurance, says businesses must take diversity seriously.
Britain is in danger of replicating the painkiller epidemic that has ravaged the US. Dorothy Flower, partner, and Emma Kislingbury, associate at RPC, explore how this might impact pharmaceutical companies, medical practitioners, healthcare providers, and…
With the nature of cyber attacks constantly changing Madeleine Shanks, associate partner at Clyde & Co, explains that dialogue between customers and their insurers has never been more important to ensure that cover is proportionate.
What many insurance companies perceive when their customers renew is the illusion of loyalty. Oke Eleazu, chief operating officer at Bought By Many, argues consumers don’t have an affinity for their insurance company and renewals are usually down to…
In the last instalment in our insurtech series, Buzzgroup founder and CEO Becky Downing, reflects on the past 12 months and the story of Buzzvault’s launch.
As head of pricing for Buzzvault, Paul Vinten is keen to unleash his inner data scientist on the firm's new product and see which rabbit hole the figures might take him down.
Unpredictable climates mean the industry is facing an increase of surge events and pressure to handling them effectively and efficiently. Jonathan Davison, strategic development director of the British Damage Management Association, shares his view on…
High-tech and more traditional theft is on the up, so understanding the latest trends is an important step in tackling it, according to Neil Clutterbuck, chief underwriting officer at Allianz Insurance.
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
Governments around the world are looking to regulate artificial intelligence and as Lee Gluyas, partner, and Stefanie Day, associate with law firm CMS, explain those that get there first will be the ones to benefit.
The second of a fortnightly series of diary posts providing an insight into the launch of a new insurtech, from Charlie Vinall, business operations manager at Buzz.
It’s time for the final 2018 update on the Insurtech 100, the global index compiled for Post by Tällt Ventures. Here founder and CEO Matt Connolly rounds up the latest investment and partnership news.
Helen Bancroft, liability manager, and Stuart Toal, casualty account manager, explain why insurance professionals need to work closely with employers to ensure they are prepared for more workplace inequality claims
From automation to digitalization; from controlling claims inflation to the legal framework for driverless cars, it could be argued that working in claims has never been scarier – but more exciting.
Post has teamed up with telematics broking specialist Igo4 for a new quarterly series looking at the growth and trends in this the sector. To kick things off its CEO Matt Munro looks at who is buying these policies and where they live.
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
In a world where insurance processes are being automated, the industry needs to re-skill the next generation of workers, writes Brett Moffatt, managing director, Europe, Middle East and Africa, of Talent Intelligence.
Liability insurers are seeing a dramatic increase in claims arising from allegedly defectively installed cavity wall insulation. Tom Corrigan, partner at DAC Beachcroft, asks whether there is cause for concern.
A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…
With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden of National…