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Market moves take some adjusting to

Continuing consolidation among insurers has had a knock-on effect on the adjusting sector in 2003, polarising the niche and volume operations. Hugo Cranmore looks back at the management moves and panel changes this year that have driven the shift of focus and power among the major players

Another year, another crossroads for traditional loss adjusting.

Except for subsidence, claim notifications have continued to fall in 2003, helping to accelerate the polarisation between volume players

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