Bleak house
While the industry has worked closely with the police to initiate a crackdown on motor fraud, household fraud has arguably slipped to the back burner. Rachel Gordon examines whether this has opened the door to organised crime
Well over 10 years ago, a major insurer launched its direct arm, and personal recollection from the time is of the claims manager saying words to the effect of: "We'll keep an eye out for fraud, but
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