Top 20 Spotlight - 12. NIG

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SEPTEMBER 2004 - Relocates its Birmingham regional office to Royal Bank of Scotland's purpose-built...

SEPTEMBER 2004

- Relocates its Birmingham regional office to Royal Bank of Scotland's purpose-built campus in the city in bid to capture 20% of the local commercial market. Says new premises will provide capacity for further recruitment - it currently employs 52 staff in Birmingham.

- Secures a £5m book of commercial motor business through Sutton Barnard Insurance Brokers in Surrey. Business is transferred from Allianz Cornhill and includes motor trade sales, services and garage repair business.

AUGUST 2004

- Looks to benefit from the launch of a commercial broker being set up by parent Royal Bank of Scotland Insurance. Based in Bristol, the new company, RBSI Brokers, will provide commercial insurance for the group's retail bank small and medium-sized enterprise customers. NIG will be the primary carrier and its boss, Charles Crawford, will manage the business.

- Establishes a call centre to provide personal lines brokers with quotes for commercial package policies. Commercial Choice goes live to almost 300 brokers in the UK.

- It issues its new Terms of Business Agreement to brokers accepting commingling of funds.

JULY 2004

- William Simpson joins as regional sales executive for personal lines; Gwenda Watt joins as regional account executive. Mr Simpson was previously a business account executive for Norwich Union Planet; Ms Watt joins from Legal and General.

- Launches a branch in Reading.

- Confirms an online quotation system for commercial package policies and says it is in negotiations to join the I-market initiative.

- Congregational and General Insurance completes its deal to transfer the renewal rights of its commercial book of business to NIG.

APRIL 2004

- Announces plans to keep its Hill House Hammond business within the broker market, following the closure of the company. The insurer plans to transfer business currently handled by the HHH call centre to Swinton Colonnade, while the remainder of the business serviced in HHH branches will be distributed to local brokers.

FEBRUARY 2004

- Steve Symonds joins NIG's commercial division as regional manager of the Redhill office, with responsibility for developing the commercial business within the region. He was previously manager of Scottish General Insurance Company.

JANUARY 2004

- Charles Crawford assumes responsibility as managing director of NIG, following the decision of Phil Bunker to leave in March. Mr Crawford was formerly an executive director of Churchill Group.

NIG

UK GWP excluding treaty: £974.24m

UK pre-tax profit: n/a

UK registered office: Crown House, 145 City Road, London EC1V 1LP

No of regional offices (UK): 21

Worldwide offices: n/a

Key personnel: Charles Crawford, managing director

Major shareholders: Royal Bank of Scotland Group

Main lines of business: Personal lines, SME commercial business.

Total no of employees (UK): 1200

Recent sales/acquisitions: n/a

UK reserves (gross): £1.32bn

Agency base: 3000 brokers

Direct arm: n/a

Information: Royal Bank of Scotland Insurance.

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