Winners in the legal game of chance?

Insurers have had relatively good fortune this year on the legal front. Personal injury, asbestos and work-related stress cases are still dominating the agenda and insurance firms are waiting eagerly to see whether their luck will hold out across the board. Veronica Cowan reflects on the legal highlights of 2003

At the risk of becoming a hostage to fortune, it could be said that insurers won the legal lottery in 2003. However, compiling a legal review of the year is itself a game of chance depending on

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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