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The working class

Employers, the legal profession and the insurance industry often take rehabilitation for granted by demoting it to the sidelines during the claims process, writes Melanie Summers. Perceptions are slowly changing however, as parties recognise the sector's value to society as a whole

A number of difficult questions arise when considering the future of the rehabilitation market and how to extend its reach. For example, will the health of the working population impact on the

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MGAA’s Keating on missed opportunities

Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.

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