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A growing concern

The market is becoming increasingly aware of the potential threats associated with mould. Yet David Fanning finds the costs add up far more for US insurers than their British counterparts.

Challenges for the church

Church venues are now more at risk of vandalism, theft and arson related incidents than ever before, with claims and premiums both rising, reports Mira Butterworth.

Green light for mutual

The Home Office is expected not to rule out the idea of a mutual insurer for charities when it publis...

Tree's company?

In the light of Esure's call to ban the sale of willow trees, thought to be a major culprit in subsidence, Gillian Glanville calls for insurers to inform customers about managing the risks associated with trees planted close to property and talks about…

On top of the claims game.

Increased claims competition has led to a greater emphasis on quality of service. John Hancock says smooth performance is essential if loss adjusters are to keep ahead of the game.

Stand out from the crowd.

In the current packed household market, the problem facing many insurers is how to get ahead of the field. The dilemma is customers are attracted by low prices, but also want the added extras too. David Fanning wonders if this is too tall an order.

A bumpy ride ahead for new VIC scheme

The vehicle identity check scheme has received much criticism, especially after confusion over its application led to customers receiving incorrect advice from insurers and salvage operators. Alan Greenouff considers the implications for the government…

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