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The roots of subsidence

The inability of policyholders to differentiate between the natural movement of buildings and subsidence has prompted industry calls for better customer education. Simon Threadgold reports on ideas aimed at cracking the problem

School arsons on the rise

New figures released today by Zurich Municipal, show that the cost of fires in schools increased by 13% in 2004 compared to the previous year. Related costs incurred as a result of school fires cost £83 million last year and have increased by more than…

Fraud database nails first cheat

The Association of British Insurers today revealed the national database launched earlier this year to combat motor insurance fraud has claimed its first cheat.

Machell to head up RAC

Aviva today announced that Simon Machell, former Norwich Union customer services director, will become the RAC’s managing director.

Absolute claims motor fraud boost

Claims fraud specialist Absolute Customer Management has revealed that every car insurance claim that is referred to it will now be run through the Car Data Check database from Experian.

Kwik Fit put up for sale

The owner Kwik-Fit is to sell the business after deciding not to float it on the stock market, according to reports.

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