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ISE 2012: Ebusiness moves beyond selling insurance online to ‘personalised’ service
Insurers need to take ebusiness to the next level and personalise customer journeys to win business according to More than.
ISE 2012: Ageas says multi-channel distribution is essential for European insurers
Keynote speaker at Insurance Strategy Europe Bart De Smet, group chief executive officer at Ageas, told delegates how multi-channel distribution is essential for insurance in Europe and how his firm has restructured to reflect this.
Brightside's "tough love" anti-fraud approach lifts profits
Brightside Group chief executive Arron Banks has cited the company's "tough love" anti-fraud prevention techniques as the reason for its 37% pre-tax profit boost.
Budget 2012: Red tape reductions expected to enhance SME growth
Zurich SME boss Richard Coleman has praised the Chancellor's budget announcement concerning a consultation on how small business with turnover of up to £77 000 pay tax.
Mondial Assistance to sell cover through travel club
Travel insurer Mondial Assistance UK has secured a new contract with luxury travel club Voyage Privé to administer the sale of single trip travel insurance policies.
Crawford appoints new Broadspire CEO
Crawford & Company has named Danielle Lisenbey as chief executive of Broadspire's medical services effective immediately.
Reports name ex-Aviva director Biggs as possible Direct Line chairman
Former Aviva director Mike Biggs has been offered the coveted role of Direct Line Group chairman by bosses at RBS, according to reports this morning.
Ecclesiastical reveals £16m underwriting loss
Ecclesiastical has blamed a pre-tax loss of £7.7m and an underwriting loss of £16.1m on the eurozone and Australasian catastrophes, but plans to increase premiums in Australia.
Cunningham, GAB and LAS ready to impress L&G on panel pilot
Cunningham Lindsey hopes to "impress" Legal & General when it takes part in the insurer's claim handling pilot in May.
L&G invites Cunningham, GAB and LAS to join Merlin in adjusting pilot
GAB Robins, LAS, Cunningham Lindsey and incumbent Merlin are to take part in a claims handling pilot with Legal & General to help the insurer decide which "combination of partners" works best moving forward.
FSA looks into mis-sold pet insurance complaints
The Financial Services Authority is to review the potential mis-selling of pet insurance following complaints from pet owners about Direct Line Group's insurer NIG, Lloyds and Halifax.
Insurance Insight – top 10 stories
The 10 most read stories from www.insuranceinsight.eu over the past seven days.
Axa index records consumer concerns over cost of motor cover
Axa personal lines boss Nick Turner believes last month's motor claims summit hosted by the Prime Minister has sparked "public consciousness" regarding the cost of cover and the perceived compensation culture.
Cunningham Lindsey staff told investors seeking buyer for loss adjuster
Global claims management group Cunningham Lindsey has told staff that its investors are looking to find a new owner for the business, Postonline understands.
View from the top - Social Media: A tale of the unpredictable and of the inevitable
Recent years have witnessed the most drastic change in human behaviour, both in terms of fine tuning our knowledge towards what and who is really of interest to us, and in the way individuals interact with each other.
Croatian Insurance Market - Latest market trends
Challenging economic conditions saw most lines in the Croation insurance sector suffer. Hvroje Paukovic provides an overview of the market.
Groupama UK CEO eases sale concerns with "terrific" results
Groupama UK chief executive Francois-Xavier Boisseau has declared himself "delighted" with his firm's performance after recording a pre-tax profit increase of 84% to £43.5m last year across combined operations.
Groupama CEO blames Greek debt crisis for £1.5bn net losses
Groupama chief executive Thierry Martel has blamed "adverse market conditions" on huge capital losses, attributing the group's net result of a loss of almost €1.8bn (£1.5bn) to the Greek debt crisis.
Insurance bosses invited to discuss common standard for telematics
Executives from some of the UK's biggest insurance firms will sit down next month to discuss the formulation of a common standard for issues surrounding telematics data ahead of an expected boom in demand.
Penny Black's insurance week
Penny hears of more insurance-related woes, but this time it's no laughing matter.
Affinity: Managing relationships is vital
Affinity business is a growing area for insurers, but how can the industry avoid its pitfalls while making partnerships work?
In Series Emerging Markets: Asia has the right ingredients
Asia has all the key elements for an emerging market, with a number of countries in a vast and diverse area at various stages of development. How can insurers crack this market?
Comment: Uncertainty is the only certainty
2012 could see a raft of changes to the insurance industry
Ancillary income still under scrutiny, despite boost to Admiral profits
After easing the pressure built up during a bodily injury claims-ravaged third quarter, bosses at Admiral have been warned that this year's hot topic of ancillary income could yet provide a sting in the tail.