Personal
View from the top: The great rate debate
The rating environment continues to be the 'hot' topic in the insurance industry.
Personal injury firms feel pinch as pressure to consolidate intensifies
The sudden demise of Manchester-based personal injury law firm Donns, with ongoing cases sold on and all staff made redundant, has been hailed as a portent of market shake-up and consolidation, with other firms set to be swallowed up.
Axa starts with Blanc slate to help steer commercial business around
Brokers continue to experience a "lack of connectivity" with Axa Personal Lines, despite Commercial Lines getting a glowing report since Amanda Blanc joined to head up the business just over a year ago.
Market moves: Aviva shuffles its underwriting pack
Aviva was the major recruiter in the insurance industry this week, announcing a raft of changes to its underwriting team. The insurer promoted four staff to new positions while adding a further employee to the unit.
Claims Roundtable: How can insurers innovate to win the retention race?
In the toughest economic environment for years, companies have to prove they have a competitive edge when it comes to handling claims.
Law report: Court finds lack of 'reasonable speed' contributed to child being struck by vehicle
This law report has been contributed by national law firm Berrymans Lace Mawer.
Non-standard risks: looking for an alternative
With a large number of insurers wary of taking on non-standard personal lines risks, specialists are carving their own niche.
Editor's comment: Consolidation casualties coming?
The specifics of what went wrong at North West personal injury firm Donns - forcing it into administration at the cost of 42 jobs, while 2500 cases were still in progress - will remain the subject of speculation for some time.
Post magazine - 29 March 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
Riot report praises insurers for settling 90% of domestic claims, but slams police
The insurance industry's role in the 2011 riots has been largely praised by the Riots Victims and Communities Panel in its report After the Riots published today.
Ageas board member and Outright founder Bright latest to join Quindell
Consultancy, software and outsourcing firm Quindell Portfolio has appointed Ageas UK board member Robert Bright to its strategy and integration advisory board.
Axa Assistance launches motor breakdown app
Axa Assistance has unveiled a motor breakdown app in response to a company poll which showed the vast majority of drivers consider their mobile phone as the most important item in the event of a breakdown.
ISE 2012: Ebusiness moves beyond selling insurance online to ‘personalised’ service
Insurers need to take ebusiness to the next level and personalise customer journeys to win business according to More than.
ISE 2012: Ageas says multi-channel distribution is essential for European insurers
Keynote speaker at Insurance Strategy Europe Bart De Smet, group chief executive officer at Ageas, told delegates how multi-channel distribution is essential for insurance in Europe and how his firm has restructured to reflect this.
Brightside's "tough love" anti-fraud approach lifts profits
Brightside Group chief executive Arron Banks has cited the company's "tough love" anti-fraud prevention techniques as the reason for its 37% pre-tax profit boost.
Budget 2012: Red tape reductions expected to enhance SME growth
Zurich SME boss Richard Coleman has praised the Chancellor's budget announcement concerning a consultation on how small business with turnover of up to £77 000 pay tax.
Mondial Assistance to sell cover through travel club
Travel insurer Mondial Assistance UK has secured a new contract with luxury travel club Voyage Privé to administer the sale of single trip travel insurance policies.
Crawford appoints new Broadspire CEO
Crawford & Company has named Danielle Lisenbey as chief executive of Broadspire's medical services effective immediately.
Reports name ex-Aviva director Biggs as possible Direct Line chairman
Former Aviva director Mike Biggs has been offered the coveted role of Direct Line Group chairman by bosses at RBS, according to reports this morning.
Ecclesiastical reveals £16m underwriting loss
Ecclesiastical has blamed a pre-tax loss of £7.7m and an underwriting loss of £16.1m on the eurozone and Australasian catastrophes, but plans to increase premiums in Australia.
Cunningham, GAB and LAS ready to impress L&G on panel pilot
Cunningham Lindsey hopes to "impress" Legal & General when it takes part in the insurer's claim handling pilot in May.
L&G invites Cunningham, GAB and LAS to join Merlin in adjusting pilot
GAB Robins, LAS, Cunningham Lindsey and incumbent Merlin are to take part in a claims handling pilot with Legal & General to help the insurer decide which "combination of partners" works best moving forward.
FSA looks into mis-sold pet insurance complaints
The Financial Services Authority is to review the potential mis-selling of pet insurance following complaints from pet owners about Direct Line Group's insurer NIG, Lloyds and Halifax.
Insurance Insight – top 10 stories
The 10 most read stories from www.insuranceinsight.eu over the past seven days.