Ghosts of hollowed out policies come back to haunt insurers
Editor’s View: Emma Ann Hughes urges motor insurers to reflect on the error of their essential motor policy-pushing ways, and show the regulator and the ombudsman their willingness to change now.
Next year, the Financial Ombudsman Service expects to receive complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the type or level of cover
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