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Q&A: Charles Taylor Assistance’s Jody Baker

Jody Baker, Charles Taylor Assistance

Jody Baker, chief executive officer of Charles Taylor Assistance, reveals how the business has evolved since its acquisition, the changing needs of customers and the importance of communication.

CEGA started as a family business in 1973. Are any of the family still involved?

Yes, Clive’s (CEGA co-founder) daughter is actively involved in medical assistance with us and has been for a while. In

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Throwback Thursday: Female first; Co-op’s woe

Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when a woman first entered a male building safety arena and Co-operative Insurance’s results were disappointing.

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