Q&A: Charles Taylor Assistance’s Jody Baker

Jody Baker, chief executive officer of Charles Taylor Assistance, reveals how the business has evolved since its acquisition, the changing needs of customers and the importance of communication.

CEGA started as a family business in 1973. Are any of the family still involved?

Yes, Clive’s (CEGA co-founder) daughter is actively involved in medical assistance with us and has been for a while. In

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How to underwrite for the long haul

In the latest Insurance Post Top Tips video, Ian Lloyd, CEO of iprism, shares how thinking ahead is essential if you want to make sure the underwriting decisions you make today don’t come back to haunt you.

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