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Blog: Using robots to build trust

Headlines on the impact of artificial intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt…

Why and how cross-selling works for microinsurance

Cross-selling is a great way to distribute microinsurance, as illustrated in Africa, where some farming insurance programmes are also experimenting with new ways to pay out claims, write Tom Johansmeyer, assistant vice-president at Verisk Insurance…

Q&A: Cheryl Agius, L&G

Cheryl Agius was recently appointed CEO of Legal & General's general insurance business. She talks to Post about what GI can learn from retirement and other sectors, and in which areas she's looking to grow the business.

Interview: Conor Brennan, Zurich UK

Zurich has seen a seismic shift in the last year. A group-wide restructure also saw a reworked operating model in the UK, with commercial, general insurance and life businesses under a single leadership.

MIB appoints Anna Fleming as COO

The Motor Insurers' Bureau has appointed Anna Fleming to the role of chief operating officer, following her role as acting chief claims officer at Zurich.

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