Zurich Insurance
Zurich UK GI operating profit slides 46%
Zurich has blamed a major increase in large commercial losses and pension charges on a 46% slump in business operating profit to £85.3m in its UK general insurance operation in 2012.
Zurich GI profit falls after Sandy and German 'system error'
Operating profit in Zurich's general insurance business dropped by $150m to $2.1bn year-on-year in 2012 after above average catastrophe and weather-related losses offset gains made through tighter underwriting discipline and expense management.
Zurich GI profit falls in 2012
Zurich blames weather losses for fall in profitability, but saw increase in premiums and is confident German reserving problem was a one-off.
Brokers bemoan electronic claims systems as service satisfaction declines
Brokers have blamed an over-reliance on electronic systems for a decline in London market insurers’ claims standards.
Cyber Liability: Dangerous territory
As demonstrated by several Twitter-related defamation cases in 2012, unfiltered user-generated content means social media can be a libel minefield. How is the insurance industry responding to the ever-evolving risk?
Website review: Slow response bytes into Zurich performance
Availability was good, but not as good as most of its competitors, says compuware firm Gomez.
Your say: Argent remains unchanged
I would like to clarify a reference towards the bottom of your story, under the sub-heading of ‘Argent set for rebrand’. You suggest that the Argent Liability Adjusters and Argent Property Adjusters brands are to be grouped under a new Parabis Claims…
Zurich proposes new board members
Zurich Insurance's board of directors has proposed the re-election of Susan Bies, Victor Chu and Rolf Watter at its annual general meeting on 4 April 2013.
Top five European news stories
The top five news stories from wwww.insuranceinsight.com over the past seven days.
Assurant director joins competitor as MD
The Source has appointed Assurant Intermediary's former sales & marketing director Kevin Paterson as its new managing director.
Zurich GI appoints head of customer, distribution and marketing
Zurich Insurance Group has named Dirk De Nil as head of customer, distribution and marketing for its general insurance business.
Report reveals identity of 'best and worst' claims teams of 2012
A report into which insurers possessed the best and worst performing claims teams last year has been published - with Catlin in the top spot and Zurich and RSA languishing at the bottom of the table.
Confusion over Autofocus retrials
Solicitors have called for clarity over settled Autofocus claims after the Court of Appeal found cases that relied on dishonest evidence provided by Autofocus should be retried.
Tesco Underwriting swoops to recruit CUO from Zurich
Tesco Underwriting has named Zurich’s director of personal lines, pricing and underwriting as its new chief underwriting officer.
BLD appoints new partner in Munich
German law firm BLD Bach Langheid Dallmayr has appointed Joachim Krane as new partner as of 1 February 2013.
Only 16% of firms have dedicated CIO for cyber risk
Many European firms still do not devote sufficient attention to cyber risks, despite an increase in frequency, scope, and sophistication - and harsher penalties for lack of regulatory compliance and loss of sensitive data.
Covéa hands head of financial crime role to ex-police chief
Covéa Insurance has appointed Steve Jackson, former senior fraud manager at Zurich as head of financial crime.
16% of SMEs fear collapse in 2013: Zurich
More than 15% of SMEs perceive themselves to be at high risk of going out of business this year according to a survey by Zurich and YouGov.
Cyber risks worries grow but few seek cover
More than three-quarters of organisations have grown concerned about digital securities, yet only 19% of these have taken steps to secure the necessary insurance cover, Zurich research has revealed.
Fraud prevention: Capital punishment
It has been a year since the Insurance Fraud Enforcement Department opened for business in the City of London. Is the specialist team living up to the hype?
In Series: Outsourcing - Quality control
How can insurers ensure their brand identity and customer service expectations are maintained by outsourced providers?
Weathering the growing subsidence risk
Subsidence is increasingly frequent and research shows that, with climates getting hotter, this is only going to continue. Edmund Tirbutt looks at how the market covers subsidence and whether it will continue to do so.
Thatcham unveils Zurich's Emms as chairman
Zurich's chief claims officer for the UK, Tony Emms, has been appointed chairman of the board at automative research centre Thatcham.
Consumers see insurance as essential not discretionary spend
When it comes to reducing expenses, European consumers are cutting back on discretionary areas such as dining out, holidays and clothing, but still see insurance as essential.