Zurich Insurance
Pro targets global reach following Zurich office launch
Specialist consultancy Pro Insurance Solutions has launched its first continental European office in Zurich.
This week's Asia highlights
The top five Asian highlights of the week.
Airmic "confident" global compliance database will be ready in 2014
Airmic expects to be able to offer risk managers access to a global compliance database “sometime during 2014", the risk management association's chief executive officer John Hurrell said today.
Product recall: Total recall cover
After the horsemeat scandal thrust product recall insurance into the limelight, do insurers need to rethink how they offer such cover?
Editor's comment: Hit in the pocket home and away
Last week I described fraudsters as the long-standing foe insurers are unable to rid themselves of, and this week, true to form, they struck both home and away in the place it hurts insurers most – their pockets.
Website review: Zurich motor insurance website stuck in first gear
Web performance specialist Gomez looks at Zurich’s motor website.
Property Claims 2013: Insurers urged to use fraud register to punish fraudulent policyholders
Industry told of ‘massive obligation to raise awareness around morality’
Risk management: Mapping risk
The industry consensus is that Airmic’s planned global compliance database would be highly beneficial to all parties – so why is it proving so difficult to bring to fruition?
Fleet UK launches telematics product for SME fleets
THB Group subsidiary Fleet UK has teamed up with sister company Cardinus, Zurich and telematics consultancy JGCH, to launch a telematics solution for small to medium sized fleets.
Zurich opens commercial insurance premiums books
Zurich has launched a guide for brokers to help explain how premiums, profits and losses are calculated.
Insurance can support economic development in MENA region says Zurich
Insurance can promote economic development, create jobs and boost trade across the Middle East and North Africa region, a new report by Zurich has claimed.
Subrogation: Fair Play?
With some firms facing criticism over their approach to subrogation, are motor insurers acting in customers’ best interests or is this outdated legal framework being exploited?
Ex-Zurich boss Hanson joins Ageas as marketing director
Ageas has appointed Mark Hanson as marketing director for its two over 50s insurance brands, Rias and Castle Cover.
Axa leads the way in Brokerbility satisfaction survey
Axa has been rated the highest performing firm among Brokerbility’s seven key insurer partners in the collective broking organisation’s bi-annual satisfaction survey.
Zurich reports 7% fall in group income while UK operating profit rises 54%
Business operating profit in Zurich’s UK general insurance business increased by 54.1% to £34.7m in the first quarter of the year, compared to the same period in 2012 (Q1 2012: (£22.6m). The combined operating ratio improved to 96.5% (Q1 21012: 100.8%)…
In Series: Technology: Out with the old fashioned systems
Old-fashioned systems are affecting some insurers’ ability to keep up with the growing expectations of more tech-savvy consumers, allowing new players to gain market share.
Q-Re appoints new management team
Q-Re has recruited a new management team, following the appointment of chief executive officer Gunter Saacke in February.
Expertise in Action: The problem of claims fraud
Fraud continues to be one of the biggest problems facing the insurance industry with wrongdoers adding an estimated £44 to the cost of the average policy bought by honest consumers.
Expertise-in-Action: Claims Fraud - Fully equipped
How can insurers make sure intermediaries have all the tools they need to play their part in fraud prevention?
Expertise-in-Action: Claims fraud - Contagion
Despite the insurance industry's valiant efforts, fraud is spreading through the market place like a virus. What can be done to stop the rot?
Settlement fairness failing to meet customer expectations
Personal lines customers demand better claims advice
Survey: Natural disaster risk planning needs improvement
Although there is a greater recognition of the threat from natural disasters, there are still insufficient mitigation plans in place from companies.
Career file - Chris Sime: RSA director Sime resurfaces at Zurich
Zurich has hired Chris Sime as head of broker market for Scotland, in a role in which he will take responsibility for leading the firm's business north of the border.
Norgrove elected president of Insurance Institute of Ireland
Zurich Insurance chief executive Ken Norgrove is to take the reins at the Insurance Institute of Ireland.