Zurich Insurance
Increasingly complex risks spark calls for overarching leadership
Company boards should consider appointing “an executive voice” to focus on their organisations' most important and strategic risks, according to a report claiming that boards are failing to navigate increasingly complex risks.
Data protection key as insurers seek to improve online engagement
Insurers have conceded they must overcome concerns regarding data protection breaches if they are to improve online customer service, following a survey that showed the sector is failing to adequately engage with consumers.
C-Suite - Insurer: To the heart of the promise
As trading conditions remain challenging, the market must not forget the promise made to customers, says Richard Coleman.
Product innovation required as global firms face uninsurable risks
Industry experts have highlighted product innovation as a means of addressing the findings of an Aon study that showed six of the top 10 risks impacting global businesses are uninsurable.
Zurich's Sharma has called on the industry to ‘be bold' but take a longer term view on pricing
Vibhu Sharma, CEO, UK general insurance for Zurich, has called on the UK insurance industry to be bold to match the world of commerce - but to also take a long-term view on pricing for retail, in his first comments since joining the UK market.
Fraudster ordered to pay costs after phantom trip
A Wembley man has been found guilty of trying to defraud the London Borough of Brent after trying to claim damages for a fictitious injury.
Zurich undeterred from fraud fight after appeal is upheld
Zurich says it is "unsurprisingly disappointed" by a 31 March Court of Appeal decision that ruled in favour of a claimant the insurer had evidence to show had made a fraudulent claim.
Vulnerable Customers: Protecting the vulnerable
A recent Financial Conduct Authority report found that financial companies are not meeting the needs of the more vulnerable customers in society – so what are insurers doing to help combat this?
Market Moves - 19 March 2015
All the latest job moves in the insurance market.
Berkshire recruits from Zurich in Singapore
Berkshire Hathaway Specialty Insurance has appointed Min Ong regional head of energy for Asia.
QBE leads Hong Kong underwriting profitability for 2014
QBE made a $41m (£27.6m) underwriting profit in Hong Kong last year according to provisional figures released by the Office of the Commissioner of Insurance.
Zurich unveils cyber policy
Zurich has launched its new cyber protection policy in the face of international demand for such a product.
Insurance Census - Gender: Mind the gap
The insurance industry is showing signs of improvement when it comes to gender equality, but it still has a lot of work to do
Canadian purchaser buys 3 Minster Court for £170m
Canadian company Ivanhoé Cambridge has bought City of London property 3 Minster Court for more than £170m.
Market Moves - 12 March 2015
All the latest job moves in the insurance market.
Zurich group reports stable £3bn operating profit
Zurich reported a group general insurance business operating profit of $2.89bn (£1.9bn) for the year ended 31 December 2014 which equated to 50% of its overall business operating profit.
Marsh call for all-risk BI gets Airmic support
The risk management industry has backed a call from global broker Marsh to overhaul business interruption policies and make them more relevant to modern customer demands.
Apil calls for insurers to be investigated as part of child abuse inquiry
The Association of Personal Injury Lawyers has called for the inquiry into historic child abuse to investigate the behaviour of insurers following allegations certain firms had encouraged councils to cover-up child abuse claims.
Marsh calls for universal all-risk business interruption
Marsh has urged the insurance industry to work towards establishing an all-risk business interruption policy.
Ascot and Beazley named among claims service improvers in Gracechurch report
Ascot, Beazley and RSA are among the London market insurers that have increased their net satisfaction ranking for claims service, according to research from Gracechurch consulting.
Insurers tried to influence child abuse inquiries, says former social services director
Councils and insurers have been criticised following an investigation into the set-up of child abuse inquiries at children's homes.
IFB announces appointments to supervisory board
Zurich's UK chief underwriting officer Cecile Fresneau and RSA's head of claims control Mike Curley have been appointed to the Insurance Fraud Bureau supervisory board.
Insurers quick to implement changes as wave of legislation arrives
Insurers have been quick off the mark to ensure their businesses comply with the Insurance Act before it comes into effect in August next year.
Zurich's Asia-Pacific GI COR climbed to 100.6% in 2014
2014 saw a higher amount of large individual losses for Zurich's general insurance business in the Asia-Pacific region than the previous year.