Willis Towers Watson
WTW’s Anderson says agentic mentoring will be vital for industry
Agentic AI mentoring will help any future knowledge gap among insurance workers and encourage critical thinking said WTW’s global technology leader for insurance technology Duncan Anderson.
Jensten buys broker; ALA’s pothole product; Antare's reinsurance head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is AI the broker’s saviour or their nemesis?
As artificial intelligence moves closer to customers and advice, David Worsfold points out the industry faces its biggest existential question yet: where does the broker fit in?
Penny Black’s Social Diary: Insurtech UK’s specs-appeal
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Throwback Thursday: Entering Europe; Fire damage
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when insurers were told they were better off in Europe and fire claims reached record highs.
Why cyber must move from policy purchase to proof of resilience
Glyn Thoms, global FINEX cyber strategy leader at Willis, argues that cyber insurance must be treated as a core part of organisational resilience rather than be bolted on after the fact.
Dive In 2026 opens registration for final festival year
Registration has opened for the final Dive In festival, with Lloyd’s famous diversity and inclusion event this year exploring how human skills and artificial intelligence can work together.
Willis warns 7 in 10 businesses are underinsured
James Adams, head of valuation services at Willis, has warned businesses are increasingly at risk of being caught out by average clauses because outdated property valuations are failing to reflect rising rebuild costs.
Q&A: Massimo Cavadini and Pardeep Bassi, WTW
Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance &…
Lucy Clarke, WTW
Lucy Clarke leads WTW’s risk and broking business, covering more than 14,000 colleagues across 140 countries.
Managing blackout exposure in the freight sector
As power cuts become more frequent, Fiona Nicolson examines the significant operational, safety and liability risks this poses across the global freight and logistics sector.
ChatGPT ‘sci-fi’ fears dismissed by Confused’s CTO
Timothy Kimball, chief technology officer of Confused.com, has pushed back at suggestions artificial intelligence will undermine price comparison websites, arguing the technology is an opportunity rather than a threat.
Aviva to launch first UK ChatGPT insurance app
Aviva is set to be the first major UK insurer to launch an app on ChatGPT, Insurance Post can exclusively reveal.
ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
Geopolitical instability and trade policy risk rocking marine insurance
Escalating geopolitical tensions, from conflict-driven shipping attacks and vessel detentions to sanctions, tariffs and the growth of shadow fleets, are reshaping global trade routes. Against this backdrop, Tim Evershed observes significantly heightened…
Broker share prices tumble after ChatGPT insurance apps go live
Several broker share prices have fallen following OpenAI’s approval of apps offering personalised home insurance quotes for ChatGPT users.
How are insurers enabling greener choices in construction?
View from the Top: Gemma Tait, head of construction for Europe, the Middle East and Africa at Willis, looks at the changing practices and novel products insurers are rolling out to help build a more sustainable construction sector.
Premiums continue to fall but the winds could change
Both Pearson Ham, and Confused and WTW’s latest data has showed home and motor premiums continuing to fall. However, Pearson Ham suggests the tide is about to change.
Roundtable: Transforming risk management in commercial insurance
How insurers and brokers can help businesses navigate a complex risk landscape and strengthen loss prevention for the future.
Q&A: Julian Roberts, WTW
As climate volatility disrupts long-established farming traditions, Julian Roberts, managing director of risk and analytics (alternative risk transfer solutions) at WTW, explains why parametric insurance could be the tool that helps farmers plus the…
Q&A: Jake Wells, Meshed
Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform.