Willis Towers Watson

Roundtable: Getting over the back office blockade

Digitalisation remains the juggernaut that insurers cannot sidestep if they are to remain relevant. However, they risk falling behind more agile rivals if they fail to modernise their back offices: the beating heart of the business which might be in need…

Analysis: Review of the Year 2019

It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…

Analysis: The future of pricing - Tightening the noose

The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.

Analysis: Charity & CSR: Protect and survive

The insurance sector is one of the mainstays of the UK economy, contributing nearly £30bn and employing more than 300,000 people. Its sheer size and financial strength gives the industry the opportunity to do good for the people who rely on it

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