RSA Group
Big Interview: Ken Norgrove, RSA
Ken Norgrove, UK and international CEO of RSA, discusses the impact of the insurer’s personal lines exit, how the provider plans to outperform its peers in commercial lines, and why October will usher in a new era for the business.
RSA ‘needs acquisitions’ to realise growth ambitions
RSA UK and International CEO Ken Norgrove has said the insurer needs to make acquisitions if it is going to reach its ambition of doubling the business by 2030.
RSA targets 30-minute quotes using AI-driven platform
RSA is aiming to be able to quote business within half an hour of a broker sending it a submission within two years, the insurer’s UK and international CEO Ken Norgrove has said.
Throwback Thursday: CII card woes; Hiscox grows
Insurance Post’s Throwback Thursday steps back in time to May 1990 to remind you what was going on this week in insurance history: the Chartered Insurance Institute was suffering card woes, Hiscox was growing and Sun Alliance increased its stake in…
Ken Norgrove, RSA
Ken Norgrove has more than 35 years’ experience in the insurance industry and a history with RSA that dates back to 1986, but it is how he is shaping the business today that earned him fourth place on Insurance Post’s 2025 Power List.
Diary of an Insurer: RSA’s Becky Henry
Becky Henry, commercial lines trading and operations director at RSA, likes to be on site as much as possible in order to offer one proposition, one face to market, and one commercial lines team and races to get her daughter to dance class.
Norgrove reveals timeline for RSA rebrand to Intact
RSA CEO Ken Norgrove has told Post that the insurer’s rebrand to Intact will go live in October, and that the idea to rechristen the business came from him, not Toronto.
MGA boss warns over sliding scale commission deals
The use of sliding scale commission arrangements in the managing general agent space could have the same disruptive impact on the fleet and commercial vehicle market as past withdrawals of unrated capacity.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and…
Admiral CEO outlines plan to become top five pet player
Admiral UK insurance CEO Alistair Hargreaves has revealed how the business will become a top five pet provider by the end of the year.
Insurers question climate protest group claims
Claims made by the Boycott Bloody Insurance group against insurers such as Allianz, Axa, Aviva, Zurich and Intact have been called into question by several of the providers named.
Ageas UK CEO shares plans for Esure
Ant Middle, Ageas UK CEO, has revealed his plan to integrate Esure by the end of 2027 plus how he will achieve £100m of cost savings and turn the combined business into a top three personal lines player.
RSA confirms plans for Intact rebrand
RSA Insurance has today confirmed it will rebrand and change its trading name to Intact Insurance by the end of 2025.
Big Interview: Tom Downey, Pen Underwriting
As Pen turns 10, CEO Tom Downey sits down with Harry Curtis to outline his plans to turn the MGA into the equal of the UK’s largest insurers.
What the future holds for multi-storey property insurance
One year on from the launch of the Fire Safety Reinsurance Facility, Scott McGee examines if it has improved access to cover and if efforts to remove cladding are enough to reduce the price of buildings insurance on a long-term basis.
Professional indemnity insurers unable to price for genAI exposure
While claims seem inevitable, professional indemnity insurers are currently bearing an unpriced exposure to the use of generative artificial intelligence, RSA’s UK head of PI has told Insurance Post.
RSA transforms claims tech to dominate commercial lines
RSA’s technology-enabled claims service improvement is “central” to its goal of becoming the number one commercial lines insurer in the UK, according to commercial claims director Lee Dainty.
RSA axes up to 250 jobs in Peterborough
RSA is in the process of cutting about 250 jobs from its Peterborough office over the next two years.
ABI Fire Safety Reinsurance Facility’s impact revealed
One year on from the launch of its Fire Safety Reinsurance Facility, the Association of British Insurers has provided an update on its impact.
How insurers are helping businesses grow
As chancellor Rachel Reeves says the UK must go “further and faster” to achieve economic growth, Edmund Tirbutt examines how insurance is providing the safety net required to ensure businesses focus on getting bigger and better in the months and years to…
Penny Black’s Social Diary: Zurich’s axes; MGAA’s curry
Penny Black shares the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences, and giving a thumbs up – or down – to the sector’s social media posts.
Throwback Thursday: RSA shake-up; Axa’s advert drive
Insurance Post’s Throwback Thursday steps back in time to March 1998 to remind you what was going on this week in insurance history when a shake-up was going on at RSA and Axa wanted recognition.
RSA’s Norgrove reveals ‘acquisition is on the radar’
Ken Norgrove, CEO of RSA UK and Ireland, has shared that while he mainly aims to grow the business in the UK and Ireland organically, he is also always on the hunt for consolidation opportunities.
Access to affordable insurance cover
Mark Shepherd, head of general insurance for the Association of British Insurers, Ken Norgrove, deputy chair of the ABI and CEO of RSA UK&I, and Laura Evans, chief actuary of Flood Re, explain how insurers are tackling the challenges associated with both…