RSA Group
60 seconds with... Trish Kent, RSA
Trish Kent, head of claims account management at RSA, tells Post which point of history she'd head off to if she had a time machine, and which sitcom character she would most like to be.
Webinar: Watch Aviva, RSA and others discuss how to optimize hybrid workforces - and avoid the great resignation
Most insurance businesses have effectively been operating in a hybrid manner since Covid-19 restrictions required most employees to work from home.
RSA becomes latest insurance company to back suicide prevention charity R;pple
RSA Insurance has donated £25,000 to R;pple, the suicide prevention charity behind an online interceptive tool designed to provide and support is to individuals conducting searches relating to self-harm or suicide.
Leadership changes as RSA brings customer operations and claims together
RSA has changed its leadership team as it brings customer operations and claims together to create a single function.
Intelligence: Telematics: Boxing clever?
Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, Frances Stebbing assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.
Capgemini: only 8% of insurers 'Resilience Champions'; Allianz mulls Home & Legacy disposal; CII reports £4.4m deficit; and Questgates buys
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Intelligence: Is the government doing enough to drive out distraction on the roads?
The government recently closed a loophole in the legislation on driving with mobile phones. Sam Barrett finds that while the changes are welcome, there are concerns that the law does not go far enough, and legislation needs to be tougher still
Damage caused by storm Eunice less severe than expected despite claims surge
Storm Eunice was less severe than originally thought with damage caused by high winds rather than flooding, according to claims experts.
Be cautious, optimistic and make up for lost time, advises RSA's Ken Norgrove
The UK insurance sector is facing some key headwinds in the current economic climate, but, as Ken Norgrove, CEO of RSA Insurance explains, it also has a lot to be proud of.
Intelligence: Our duty to protect must begin now
Protect Duty legislation has been touted as a way to reduce the potential for catastrophic events from terrorist attacks at publicly accessible locations, and it is likely to affect public and employers’ liability polices. But, as Edmund Tirbutt reports,…
Citizens Advice ethnicity penalty campaign a ‘wake up call to FCA’
Citizens Advice ethnicity penalty report must be "a wake up call to the Financial Conduct Authority” to act on its promise to HM Treasury as insurers face warnings the fallout from this could be as far reaching as the Test Achats gender ruling.
RSA's Norgrove promises broker service improvements
RSA UK and international CEO Ken Norgrove has promised to materially improve the insurer’s level of service to brokers by the end of the year, admitting that it had fallen short in recent years.
Aviva names RSA’s Charlotte Jones CFO
Aviva has appointed Charlotte Jones as chief financial officer starting in September.
RSA adopts trans-inclusive policy for UK staff
RSA has recently launched a new policy to support trans-identified and transitioning staff, and ensure their colleagues have the right tools and resources to be effective allies.
AIG, Axa and RSA lead underwriter recruitment; Allianz partners with Solar Energy UK; North P&I and Standard Club to merge; and first non-London syndicate-in-a-box-launched
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Intelligence: Post's complaints matrix shows the products that let consumers down during the pandemic
Complaints data from the Financial Conduct Authority and the Financial Ombudsman Service helps to create greater transparency and accountability for insurance firms. As Post brings together the most comprehensive set of complaints data from 2014 onwards,…
Insurance staff come together to support Ukraine refugees
From gearing up to take in refugees to delivering supplies, Post spoke to European insurance staff who are dedicating their time to helping those affected by the Ukraine crisis.
ESG Exchange Q&A 1: How are insurers helping their staff and partners to be green?
As part of Post's ESG Exchange fortnight we spoke to Allianz, Axa, Bupa and RSA to find out how insurers are thinking beyond their own firms and helping staff, partners and their supply chain to adopt environmental, social and governance practises.
HSBC extends Marsh deal; Zurich to set up transformation Centre of Excellence; Pool Re completes expanded terrorism placement; and Howden acquires again
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black's Social World: March 2022
Nurturing nature, a fare share for food and a marathon man
British Insurance Awards Countdown: In 2021, which firm became the 15th different name to win General Insurer of the Year?
There are now just 15 days left to get your British Insurance Awards entries in [closing date: 11 March].
Q&A: Karl Helgesen, RSA
RSA chief claims officer UK & International Karl Helgesen spoke to Post about the insurer’s latest multi-million pound investment to enhance home insurance claims service, the impact of the extreme weather on home claims, and shortages in the supply…
Loss adjusters and insurers see claims influx from succession of storms
Loss adjusters and insurers have been inundated with claims in the wake of Storm Eunice, which hit the UK on Friday.
Insurance M&A tops 418 deals in 2021; Beazley leads IVF solution after Gaia tie-up; Ageas joins telematics panel; and Tokio Marine HCC relocates branches
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.