LV
View from the Top: Telematics is not the Holy Grail
Experience in the US does not bode well for quick-win motor insurance expectations in the UK
The truth about telematics?
It is no secret that even those with the most tenuous link to the UK motor insurance market are obsessed with telematics – and the panacea it promises to all. You only have to flick through the pages of this week’s Post to back that up.
Aviva completes deal with Guidewire on commercial business
Aviva has selected Guidewire's PolicyCenter as its new underwriting and policy administration solution, and ClaimCenter for its core UK commercial business.
A mutual future?
Regulations like Solvency II will have a significant impact on mutuals across Europe. Francesca Nyman asks whether the model will survive.
LV hires new chief investment officer
LV has appointed former Unilever fund manager Wendy Mayall as chief investment officer.
RSA legal action suspended as court rules in insurer's favour over motor costs
Zurich has confirmed that it has suspended legal action with RSA over the company's subrogated motor repair costs while it awaits the outcome of a possible appeal, after RSA won a High Court case against two other insurers.
Age charities warn insurance industry signposting will be scrutinised closely
The effectiveness of the industry's signposting service is expected to come under increased scrutiny from age-related charities, following the Home Office decision to exempt financial services from the incoming Equality Act.
LV Broker boss Lawrence targets 'larger players' amid restructure
LV Broker personal lines director Michael Lawrence is aiming to increase his service focus on the market's larger players following a restructure of the firm's strategic accounts team.
Motorbike broker founder Carole Nash awarded OBE
Carole Nash, founder of the eponymous Groupama-owned motorbike insurance broker, has been awarded an OBE for her philanthropy.
Claims Awards 2012: The winners
A full list of the winners and runners up at the 2012 Claims Awards.
Flood cover: Sink or swim?
The expiry of the Statement of Principles is a year away, and the industry is looking for a replacement to cover the impact of flooding. Two ideas have been floated, but which will sink and which will swim?
Broker Focus: Fraud - First line of defence
Insurers are often called to bear arms in the battle against fraud, but should brokers be doing more to defend the industry?
Telematics: Ready for the mainstream?
Telematics remains in its infancy, but many in the industry have high hopes for its growth. But is the technology ready to make the leap into the mainstream?
LV Broker launches ABC Home on Open GI
The new deal follows the success of the ABC car insurance product on the platform and is part of LV Broker's continuing strategy to strengthen its electronically traded product range.
The AA and Direct Line provide 'poor' online customer experience, survey finds
UK home and motor insurers like Direct Line and The AA are potentially ruining opportunities to acquire new customers because of a poor online user experience, a survey has found.
Axa, LV, Zurich, Broker Direct and QBE triumph at Post Claims Awards 2012
Mike Klaiber, Zurich UK claims disease manager, was the winner of the inaugural CII Claims Faculty achievement award last night at the Post Claims Awards.
Insurers told to improve online user experience or risk losing customers
Home and motor insurers have been accused of potentially ruining opportunities to acquire new customers by providing a poor online user experience, following research conducted by online customer experience insights firm Global Reviews.
Burglars take orders to steal big brand products, LV research reveals
A growing number of burglars are stealing brands "to order" and using shops and auction websites to sell illegal goods, according to research by LV.
Technology: more cash to splash?
With global insurance spend on IT set to increase by 6% over the next year, will a similar trend emerge in the UK during 2012 and beyond?
Friend or Foe: Q&A with Accident Exchange CEO Steve Evans
Steve Evans has spent four years bringing the activities of rate surveyor Autofocus to light, making him an unpopular figure in insurance circles.
Will Aviva's composite model help deliver increased shareholder value?
Aviva's high-profile boardroom bloodbath, which saw much-derided chief executive Andrew Moss ousted by angry shareholders, has laid bare the composite insurer's trading model.
Editor's comment: End of the composite nigh?
What a difference a few years makes, as major events this week underline a stark reversal in the fortune of the UK's two biggest insurance beasts.
Market moves: Liberty and Garwyn lead the pack
Insurer Liberty Mutual and loss adjuster Garwyn were the main movers and shakers this week, with LMI officially opening its new office in Leeds and recruiting four new members of staff.
LV boss O'Roarke calls for fraud clamp-down talks at second summit
LV managing director John O'Roarke is demanding more stringent legislation designed to clamp down on "unscrupulous" drivers following a survey showing that almost two thirds of GPs have seen a rise in exaggerated injuries.