Lloyds Banking Group
Lloyds to set aside additional £1bn for PPI compensation
Lloyds Banking Group has earmarked a further £1bn to pay customers who were mis-sold payment protection insurance.
FSA to investigate Lloyds Bank over PPI mis-selling
The Financial Services Authority has launched an investigation into the Lloyds Banking Group over payment protection mis-selling.
LAS signs storm claims deal with Lloyds Bank
LAS Claims Management's specialist surveying division, Waylett & Co, has secured a deal validating storm-related roof claims for Lloyds Banking Group customers.
Lloyds GI profits fall 30% owing to PPI, pet and weather claims
Lloyds Bank's underlying general insurance profit decreased by 30 per cent to £158m (H1 2011: £226m) in the first half of 2012.
Lloyds Bank makes further PPI payments of £375m
Lloyds Bank has announced that its payment protection insurance misselling has cost it a further £375m.
North of the Border: A change in equity law for Scotland?
The Lloyds TSB Foundation for Scotland is an independent charitable organisation, and one of four that distributes 1% of pre-tax profits for the bank to various charities.
FSA looks into mis-sold pet insurance complaints
The Financial Services Authority is to review the potential mis-selling of pet insurance following complaints from pet owners about Direct Line Group's insurer NIG, Lloyds and Halifax.
Affinity: Managing relationships is vital
Affinity business is a growing area for insurers, but how can the industry avoid its pitfalls while making partnerships work?
Direct Line tops complaints league table
Direct Line Group's UK Insurance had the most general insurance complaints to the Financial Ombudsman Service, according to figures out today.
Lloyds bank puts £3.2bn price tag on PPI
Lloyds Banking Group has reported insurance premium income of £8170m (2010: £8148m) with claims of £6041m (2010: £19 088m) but said payment protection insurance provision had cost it £3.2bn.
Former Aspen CFO to replace Culmer as RSA group finance boss
RSA has appointed Richard Houghton as its group chief financial officer.
Lloyds bank reclaims bonuses over PPI
Lloyds Banking Group is to become the first bank to strip directors of their bonuses because of the payment protection insurance mis-selling scandal, according to The Telegraph.
Penny Black’s insurance week
This week wasn’t the happiest in the Black household.
Rival insurers remain committed to in-house adjusters despite Aviva move
UK insurers have affirmed their commitment to in-house loss adjusters, following the news that Aviva has transferred 80 of its claims staff to a G4S subsidiary.
Capital adequacy: Alternative finance
With Solvency II just 12 months away, and 2011 an unprecedented catastrophe year, how difficult will it be for insurers to attract equity or secure alternative funding?
News analysis: Ombudsman moves to end ‘one size fits all’ fees for mass complaints
FOS consultation proposes supplementary fees to tackle record PPI complaints workload.
Penny speed meets... Bill Cooper, MD & head of global insurance, Lloyds Bank Corporate Markets
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…
Payment protection insurance: Aversion therapy
As PPI mis-selling complaints continue to pour in to the Financial Ombudsman Service, are providers doing enough to salvage the reputation of the sector?
RSA CFO quits for Lloyds Banking job
RSA’s director and chief financial officer George Culmer has resigned from his post to work as group finance director of Lloyds Banking.
Marketing: The power of advertising
Effective marketing can be a tough challenge for financial services providers and having a strong presence is not enough, it must also resonate with customers.
Open GI becomes payment service provider in ROI
Open GI has become a payment service provider in the Republic of Ireland with its new service, Credit Line Plus.
Market moves - 20 October 2011
This week the main movers and shakers were loss adjusters, with Davies, Woodgate & Clark and Advanta all making major appointments.
Broker Assistance forced into administration
The Credit Hire division of Broker Assistance has been forced into administration by government owned Lloyds TSB.
BIS 2011: Indebted firms face refinancing battle
Brokers could be facing a “refinancing battle” over the coming years, according to an insurance banking expert who has issued a stark warning to heavily indebted businesses.