Crawford & Company
Spotlight on talent: The price of professionalism
Is the insurance industry talking the talk but not walking the walk when it comes to training staff? Veronica Cowan asks why investment in professionalism is still frequently questioned on cost.
Gladwell joins to lead Crawford Home
Crawford & Company has named Aviva operations director Greg Gladwell to lead its new end-to-end personal lines service Crawford Home.
Cunningham adds to EMC and board
Cunningham Lindsey UK has announced changes to the board and executive management committee of the business.
Crawford names first-ever MD for Home brand
Claims specialists Crawford & Company has appointed Aviva’s Greg Gladwell to the newly-created position of managing director for Crawford Home.
RBSI may put off full review until 2011
Royal Bank of Scotland Insurance is considering extending the contracts of its loss adjusting panel until July 2011 rather than launching a full review this summer.
Fraud - MOJ reforms: Against the clock
With the MoJ's 15-day timeframe for insurers to make liability decisions on third-party injury claims from road accidents now in force, Veronica Cowan examines whether the increased time pressures risk rendering the reforms little more than a cheat's…
Crawford appoints EMEA legal chief
Crawford & Company has named Christopher Pinney head of legal for its Europe, Middle East and Africa and Asia-Pacific regions.
Crawford agrees three-day deadline terms with firm
Loss adjuster Crawford & Company has agreed a deal with Jewellery Validation Services which it hopes will both cut claims costs and improve the journey for policyholders.
Crawford appoints new head of project management
Claims management firm Crawford & Company has named Michael Jones as its new head of project management within its global technical services division.
SLS appoints Shaw
Crawford company SLS has appointed Phil Shaw as a technical manager at its Droitwich office.
E-Business 2010 - Roundtable: Reinforcing the brand
With more consumers looking to buy insurance online, Post hosted a roundtable to discover how technology can also be used to reinforce brands and instil client loyalty. Jonathan Swift reports.
Claims Surges - Surge control
The Association of British Insurers has placed a surge event hypothesis on the table, where claims work is allocated street by street, rather than by insurer. Sam Barrett weighs up the pros and cons.
Flood claims - Drainage Systems: When drains go bad
Floods are headline-grabbers but as Jane Bernstein reports, rivers are only part of the problem and new legislation aims to solve the issues concerning sewers and drains.
Aviva revealed as insurer of City fire complex
Aviva has confirmed it is the insurer for the four-storey complex in Tabernacle Street in the City of London destroyed by a fire that broke out in the early hours of 11 March.
Former Teceris duo joins Crawford
Crawford & Company has appointed two new senior construction specialists within its international construction and engineering team.
Crawford names Lloyd's market boss
Crawford & Company UK has appointed Richard Day as vice president, Lloyd's and London market.
GAB Robins sets sights on casualty
GAB Robins has set it sights on overhauling rival adjusters Cunningham Lindsey and Crawford & Company to become the market leader in casualty claims.
Crawford signs Aldermanbury Declaration
Crawford & Company has signed-up to the Aldermanbury Declaration, a new industry-wide intiative designed to promote the professionalism agenda.
Professionalism: Aldermanbury Declaration - Something to declare
The Aldermanbury Declaration sets out some ambitious proposals. Lynn Rouse reports on the ideas put forward and details the task force's vision for 2013.
CFC and Crawford link up for claims admin
CFC Underwriting and Crawford & Company have formed a strategic partnership to deliver a claims administration interface for CFC's brokers and its clients.
South America hit by worst earthquake in decades
South America's worst earthquake in 50 years has killed more than 700 people and caused total losses of up to $30bn (£20bn).
Crawford sends back-up to Chile
Crawford & Company has mobilised its extensive staff of in-country, regional and Global Technical Services adjusters to handle the losses resulting from the devastating earthquake that impacted Chile on Saturday.
CFC partners with Crawford
Underwriting agency CFC has appointed Crawford & Company to provide claims administration services to its brokers and clients.
Middle East - Market Overview: Room for growth
While most in the insurance industry will not be looking to expand in the current global economy, Jane Bernstein points to an area where there are substantial opportunities for those willing to take the plunge.