Chartered Insurance Institute (CII)
Spotlight on Reputation: Stop whispering,startshouting
Insurance brokers were shocked by research that showed a large proportion of people did not trust them. Rachel Gordon looks at the reaction, their relationships with clients and why brokers should start being more vocal about their value.
Spotlight on Reputation: Making progress over trust
In 2009, the Chartered Insurance Institute published its Future of Trust in Financial Services research, which revealed some key concerns for the insurance industry. Two years on, CII faculty members reflect on the progress made.
Spotlight on Reputation: Putting the wheels in motion
While the Retail Distribution Review does not cover general insurance brokers, Jane Bernstein discovers that this sector is already putting in place efforts to raise professional standards.
Post history - 50 years ago: Move to new chambers for broker body
Looking back through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 50 years ago reveals.
CII Blog: Tesco leaves carrot and stick on shelf
At an insurance conference I attended 10 years ago, delegates were given a challenge to "think like a retailer". Specifically, they were asked to consider what Tesco would be discussing at their annual conference. Store openings, layouts, product lines,…
Chartered: A Broker's view: Cowens Survival Capability
In the third of a final part of this series, Post and Insurance Age editor-in-chief Jonathan Swift talks to Grant Scott, an associate director, Cowens Survival Capability about the benefits for a broker in being chartered.
Career development & CSR: Bluefin wins regional apprenticeship award
Bluefin Insurance Services has fought off stiff competition, including underground maintenance firm Tube Lines and engineering specialist Babcock International Group, to be crowned large employer of the year in the London regional final of the…
Chartered: A Broker's view: Barnett & Barnett
In the second of a three part series Post and Insurance Age editor-in-chief Jonathan Swift talks to Barnett & Barnett Compliance and training manager Toni Richardson about the benefits for a broker in being chartered.
Penny Black's insurance week
Given his aspirations as a pop impresario, Penny was interested to see former IAG UK boss and Hastings investor Neil Utley enter the annual Rich List chart above the likes of George Michael, Robbie Williams and Phil Collins.
Career development & CSR: Sterling signs up to Aldermanbury Declaration
Sterling Insurance has become the latest insurer to sign up to the Chartered Insurance Institute's Aldermanbury Declaration.
Chartered: A Broker's view: Caunce O'Hara
In the first of a three part series Post and Insurance Age editor-in-chief Jonathan Swift talks to Caunce O'Hara director Chris Caunce about the benefits for a broker in being chartered.
Purple names Finch as non-exec chairman
The Purple Partnership has appointed Alec Finch as non-executive chairman with effect from 1 July.
Axa Commercial outlines commitment to professionalism
Axa Commercial Lines has been awarded chartered status by the Chartered Insurance Institute.
CII exited tough year in "good shape"
The Chartered Insurance Institute slightly increased its overall revenue in 2010 to £33.97m from £32.32m the previous year.
Sterling signs Aldermanbury Declaration
Sterling Insurance has become the latest company to sign-up to the Aldermanbury Declaration.
Post history - 20 years ago: Institute vetoes name change plan
Looking through Post’s back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 20 years ago reveals.
CSR & career development: board game boosts student interest in industry to 70%
The Chartered Insurance Institute has launched an interactive board game in its latest effort to encourage young people to consider a career in insurance.
Post history - 20 years ago: support for APPG grows in parliament
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this article from 20 years ago reveals.
Aldermanbury Declaration - one year on: delivering the declaration
The Aldermanbury Declaration was launched a year ago to great fanfare. Joel Turland takes a look at its success in driving professional standards.
Only 12% believe Government FSA overhaul will meet 2012 deadline
Almost three fifths (58%) of insurance professional questioned by the Chartered Insurance Institute think that the industry’s needs have not been taken into account in the plans to overhaul the Financial Services Authority.
500 to join Ageas in dedicated Tesco centre
Ageas is set to employ 500 staff in its dedicated claims handling office in Newcastle for its Tesco Underwriting venture within the next five years.
Comment - claims: cutting the cost of claims
Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.
View from the top: mind the gap please
As a regular London underground commuter I am frequently reminded of the gap in expectations that yawns between me as a paying customer and the so-called service delivery provided by the management of our capital's public transport infrastructure.
Axa cuts to hit commercial
Sources close to Axa UK's personal lines division and broker Bluefin have insisted management cuts will only affect commercial lines.