Chartered Insurance Institute (CII)
‘Wake-up call’ PWC survey reveals extent of customer distrust
Insurers admit industry must do more to improve sector’s service and image
Career development: Brokerbility Academy takes on first apprentices
Brokerbility Academy has completed the induction of its first group of apprentices in a two-day event in London.
Career development: O’Sullivan takes Insurance Charities reins
Adrienne O'Sullivan, chief executive of DAS Legal Expenses in Ireland, has been appointed president of The Insurance Charities.
Global Aerospace director appointed IIL president
Global Aerospace director Stephen Riley has been appointed president of the Insurance Institute of London for 2014/15.
Career development: Cunningham Lindsey gains chartered accountancy approvals
Loss adjuster Cunningham Lindsey has been handed approval to train chartered accountants from this month.
Allianz Retail makes senior appointments to corporate partner division
Allianz Retail has appointed two new business development managers to its corporate partner division.
News Analysis: Party conference season approaches
With the Green Party positioning itself as the ‘real opposition’ to the coalition government, reality TV star ‘White Dee’ Deidre Kelly set to speak at the Conservative Party Conference alongside David Cameron and the furore surrounding the ‘Yes’ vote…
C-Suite - Insurer: School's out for summer
Internships offer multiple benefits for both intern and employer – the industry must embrace them
Ethics moves into the mainstream
David Thomson, CII Director of Policy & Public Affairs, predicts a larger role for ethics within the industry as the regulator focuses on cultural reform
Q&A: Ashwin Mistry: Speaking with one voice
The Chartered Insurance Institute’s new president, Ashwin Mistry, tells Callum Brodie why unity is top of his agenda, in a shift of emphasis at the body
Penny Black's Insurance Week - 24/31 July 2014
Broking luminary Ashwin Mistry’s combination of personality and industry gravitas stands him in good stead to serve with distinction as president of the Chartered Insurance Institute.
Video: Ashwin Mistry, president of the Chartered Insurance Institute
Just hours after being officially named as president of the Chartered Insurance Institute at yesterday’s annual general meeting, Ashwin Mistry caught up with Post news editor Callum Brodie to outline his ‘one voice’ mission statement for his 12 months in…
CII president Mistry hammers out 'one voice' agenda
Chartered Insurance Institute president Ashwin Mistry has issued a rallying cry for other industry organisations and trade bodies to get behind his ‘one voice’ agenda in a bid to exceed increasing consumer expectations.
RK Harrison unit handed chartered status
RK Harrison’s UK retail division has been awarded chartered broker status by the Chartered Insurance Institute.
GI firms urged to adopt whistleblowing policies as FCA review is mooted
Issue brought into spotlight following release of CII ‘Speaking Up’ guide
Career development: CII promotes ‘speaking up’ with new whistleblowing guide
The Chartered Insurance Institute has launched a ‘speaking up’ guide on whistleblowing as part of its ongoing ethical guidance series.
CII promotes 'speaking up' with new whisteblowing guide
The Chartered Insurance Institute has launched a 'Speaking Up' guide on whistleblowing as part of its ongoing ethical guidance series.
Bupa Academy handed CII accreditation
Bupa’s international private medical insurance business has been handed Chartered Insurance Institute accredited status for its online broker training portal, the Bupa Academy.
Career development & CSR: Be Wiser launches training academy
Andover-based Be Wiser has launched a new academy for training in the insurance sector.
Bangladesh insurer signs training agreement with CII
Bangladesh general insurer Green Delta has signed an agreement with the Chartered Insurance Institute to provide training for insurance professionals.
White questions FCA decision-making speed after Treasury launches review
Industry figures critical of regulator’s early naming and shaming policy
Care home rates skyrocket as firms seek to limit exposure after Savile scandal
RSA among insurers demanding increased premiums amid claims surge fears
Broking bosses warn over conduct clash after IBSC launches its own code
Executives fear IBSC’s guidelines could conflict with those of individual firms
Editor's comment: Time to walk the walk on service
If I had a pound for every time I heard the phrase ‘the customer is key’ or we are putting the customer at the ‘heart of the process’, I would be less worried about paying into my son’s college fund.