Brokerbility
Blog: Let's be the safe port in a storm
In these uncertain times and when it seems so many other institutions have lost their moral compass, there is an opportunity for this industry to show they have earned their customers' trust
ABI: On the ropes?
A loss of members has raised concerns about the future of the ABI, but is the esteemed trade association weakened – or poised to make a resurgence?
Brokerbility acquires London-based broker CIC
Brokerbility Holdings Insurance Brokers has acquired London-based Churchill Insurance Consultants, taking its controlled gross written premiums to more than £50m.
Axa scores highest in Brokerbility satisfaction survey
Brokerbility has completed its latest satisfaction survey of the key insurer partners servicing its broking members.
Broking managerial merry-go-round a by-product of market consolidation
A managerial merry-go-round within the UK broking sector is being powered by a combination of increased consolidation and insurer preference, according to market insiders, who have raised questions over organic growth knowhow.
Trio of broking businesses rebranded by Brokerbility
Brokerbility will rebrand its three trading businesses as Brokerbility Insurance Brokers from 1 June in a bid to support strategic growth plans.
Blog: Tackling the SME challenge
After 18 years working as an insurer, Jodi Cartwright of Brokerbility is a ‘fresh convert' to the role of the broker. She believes brokers are best placed to tackle the issue of underinsurance amongst SMEs
Insurance Census - Ethnicity: Minority report
In the final part of the Insurance Census, Post looks at ethnic diversity in the insurance industry – and how the sector can improve.
Axa’s Blanc reveals five-year growth plan as insurer seeks 15% share of mid-market sector
Amanda Blanc, CEO of Axa Commercial Lines and Personal Intermediary, has revealed she has ambitious growth plans over the next five years and is targeting a combined operating ratio of 95% for the business.
Brokerbility next to pilot Axa claims tool
A web-based claims tracking tool for brokers is entering its second pilot phase with members of the Brokerbility network with a wide release planned for the second quarter of this year.
Roundtable - Insurance Act: Facing up to the challenges ahead
Having been granted Royal Assent last month, the replacement for the Marine Insurance Act 1906 will come into force in August 2016. How will the industry cope with adapting to the reforms?
Demise of outbound call centres linked to customer attitudes, not cold-calling regulation
The days of insurers targeting policy sales via outbound call centres are “long gone”, according to industry insiders, who have cited evolving customer purchase methods for the demise of such call centres rather than incoming cold-calling regulation.
Review of the Year: Broking
Post’s annual review of the broking market gathered thoughts from Ten, Brokability, Yutree, UIB and Arthur J Gallagher to reflect on 2014 and predict what 2015 will bring in terms of regulation and consolidation
Brokerbility expands Scottish footprint as Spence Insurance joins
Spence Insurance Services has become the latest Scottish firm to join independent broker network Brokerbility.
Blog: Investing in apprentices
Why taking the time to offer apprentices hands-on learning is crucial for the sustainability of broker businesses
Axa retains top spot in Brokerbility satisfaction survey
Axa has once again been ranked highest in a bi-annual satisfaction survey of Brokerbility members.
Career development: Brokerbility Academy takes on first apprentices
Brokerbility Academy has completed the induction of its first group of apprentices in a two-day event in London.
Expertise in Action: E-Trading: It’s all about service
As SMEs increasingly rely on technology to manage their businesses, is there a danger of the broker being replaced by e-trading platforms?
Q&A: Ashwin Mistry: Speaking with one voice
The Chartered Insurance Institute’s new president, Ashwin Mistry, tells Callum Brodie why unity is top of his agenda, in a shift of emphasis at the body
Video: Ashwin Mistry, president of the Chartered Insurance Institute
Just hours after being officially named as president of the Chartered Insurance Institute at yesterday’s annual general meeting, Ashwin Mistry caught up with Post news editor Callum Brodie to outline his ‘one voice’ mission statement for his 12 months in…
Axa tops Brokerbility's insurer service poll
Axa received the highest satisfaction score in Brokerbility’s biannual survey of insurer service standards.
Brokerbility unveils Academy website
Independent broker group Brokerbility has today launched the website for its academy, providing help for prospective applicants to the group’s training scheme.
White questions FCA decision-making speed after Treasury launches review
Industry figures critical of regulator’s early naming and shaming policy
Editor's comment: Time to walk the walk on service
If I had a pound for every time I heard the phrase ‘the customer is key’ or we are putting the customer at the ‘heart of the process’, I would be less worried about paying into my son’s college fund.